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SCM 301_ Supply Chain Integration questions and and answers
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SCM 301_ Supply Chain Integration questions and and answers
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SCM 301: Supply Chain IntegrationAlign SC Strategies 8 key SC processes - correct answer-Customer relationship
management
Customer service management
Demand management
Order fulfillment
Manufacturing flow management
Supplier relationship management
Product development & commercialization
Returns management
Assess & Improve External Process Integration &
Performance - correct answer-Build, maintain & strengthen relationships
Share knowledge management solutions, such as
forecast information, new products, & expansion
plans.
Knowledge management solutions enable real-time
collaboration and flow of information between
supply chain partners
Assess & Improve Internal Integration of Key SC
Processes - correct answer-Formation of cross-functional teams
Management support & resources
ERP system
Develop an understanding of the internal supply chain
Benefits of S&OP - correct answer-Brings accountability across the organization
Enables business to all drive to the same plan
Continually updating the production, financial, and sales
plan
Enables improved service to customer
Improves planning of financial investments
Develop Internal Performance Measures for Key
Processes - correct answer-Performance should be continuously measured
Create a consistent emphasis on the overall supply
chain strategy
Firm is able to track progress in each key processes.
Develop SC Performance Measures for Key Processes - correct answer-Monitor links
w/trading partners in key SCM
processes.
Trading partners should monitor measures across
member firms for each of the SC
, Extend Process Integration to 2nd Tier SC Partners - correct answer-Integrate process to
2nd-tier partners & beyond
Radio-frequency identification (RFID) tag- relays
product's location as it moves through the supply
chain.
Passive RFID tags don't contain internal power.
Active RFID tags use battery power & are very
expensive.
Identify Critical SC Trading Partners - correct answer-Sell & deliver products to final
customers
Identifying primary trading partners allows the firm to
concentrate on managing links with these companies
Lack of Knowledge - correct answer-Technology changes quickly enabling process
integration across extended supply chains
Firms must spend significant time influencing and
increasing the capabilities of themselves and their
partners.
Training of supply chain partner employees is also
known as collaborative education, and can result in
more successful supply chains.
Lack of SC visibility - correct answer-In a recent survey, 1/3 of pharmaceutical
manufacturers provided adequate information
visibility.
RFID technology has promise to add real-time
information visibility to supply chains.
Lack of Trust - correct answer-Successful process integration requires trust.
Trust occurs over time- Partners earn trust.
Collaboration & trust are based on:
Start small
Look inward
Meet face-to-face.
Go for the win-win
Do not give away the store: Some information should
remain proprietary
Just do it
managing SC risk - correct answer-Increase safety stocks also known as stockpiling and
forward buying
Identify backup suppliers and logistics services
Diversify the supply base
Utilize a supply chain IT system
Develop a formal risk management program
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