Exam (elaborations)
A Guide to Computer User Support for Help Desk & Support Specialists Fourth Edition by Fred Beisse Chapter 7 Product Evaluation Strategies and Support Standards
- Course
- Institution
Chapter Objectives In this chapter, students will learn about: • How product and support standards emerged • Common tools and methods for evaluating and selecting computer products • Information resources and decision-making tools for evaluating and selecting products • Typical product...
[Show more]