MGMT 6311 Test 3 Exam
Questions and Answers
A mediator should enter a negotiation when - -the parties are unable to find
a solution.
-A self-directed team - -makes all decisions internally about leadership and
how the work is done and has the potential for high autonomy.
-A series of steps that decision makers should consider if their goal is to
maximize their outcome and make the best choice describes - -the rational
decision-making model.
-Americans tend to have a higher tolerance for conflict as a way of working
through issues than their Japanese counterparts. - -True
-BATNA - -Best, Alternative, To a, Negotiated, Agreement
-bounded rationality - -- The minimum criteria are clear.
- You do not have or you are not willing to invest which time to make the
decision.
- You are not trying to maximize your outcome.
-collective efficacy - -refers to a group's perception of its ability to
successfully perform well
-Collective efficacy refers to - -a group's perception of its ability to perform
well.
-Conflict in an organization is always bad. - -False
-Conflict refers to - -a process that involves people disagreeing.
-Creative - -- Solutions to the problem are not clear.
- New solutions need to be generated.
- You have time to immerse yourself in the issue.
-Delphi technique - -Written responses to series of questionnaires
-Empowerment means - -having the responsibility and authority to reach
goals.
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