Module 1 for TICO
End supplier - correct answer-A person that operates a travel service for which they have
ownership.
On June 25, 1995 - correct answer-The government delegated the administration of the
Travel Industry Act to the Travel Industry Council of Ontario
Registrant - correct answer-A travel agent or travel wholesaler who is registered as a travel
agent, travel wholesaler or both under the Travel Industry Act 2002.
The provincial ministry of Consumer service is responsible for? - correct answer-Consumer
legislation in Ontario, including the Travel Industry Act, 2002
Tico - correct answer-Is a not for profit corporation that regulates, and is financed by the
retail and wholesale travel community
TICO enhances industry professionalism in many ways, including? - correct
answer-Maintaining an informative up to date website
TICO is also responsible for - correct answer-Industry financed Travel Industry
Compensation Fund. The act governs travel retailers and wholesales registered in Ontario.
TICO is funded by? - correct answer-Ontario registrants
TICO is managed by? - correct answer-A Board of Directors and a Chief Executive
Officer(CEO). The board represents 15 members, 10 representatives from the travel
industry, and 5 individuals appointed by the ministry to represent cosumers, business and
the government. There are currently 10 Board committees
TICO is required by the ministry to? - correct answer-Submit an annual report and annual
business plan
TICO works with consumers to ensure that - correct answer-They are aware of their rights
under the Travel Industry Act 2002
TICO works with three groups to carry out its mandate. What are the three groups? - correct
answer-consumers, the travel industry, and the government.
TICO's mission is to? - correct answer-Promote a fair and informed marketplace where
consumers can be confident in their travel purchases.
TICO's primary responsibilities are to - correct answer-Administer the Travel Industry Act,
2002 and ensures that registrants follow the rules so that consumers are protected and can
be confident in their travel purchases.
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