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Exam (elaborations)

Milady Ingredients and Skin Care Exam Questions And Verified Solution

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  • June 23, 2024
  • 6
  • 2023/2024
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Milady Ingredients and Skin Care Exam Questions
And Verified Solution.




When people are secure, how do they feel? - CORRECT ANSWER - Confident

What do people do when they believe in themselves? - CORRECT ANSWER - Stick to what they believe is
right

What is not one of the golden rules of human relations? - CORRECT ANSWER - Bear down and work
harder when you are overwhelmed

When should the client intake form be mentioned to the client? - CORRECT ANSWER - When the client
schedules the appointment

What question should you ask clients about their lifestyle during the consultation? - CORRECT ANSWER -
What do you do for a living?

What is the final step of the 10-step consultation process? - CORRECT ANSWER - Reiterate everything
you and the client have agreed upon

What should you try to do when a situation with a client is beyond your control? - CORRECT ANSWER -
Communicate past the issue

Generally, if clients are more than _ minutes late, they should be asked to reschedule. - CORRECT
ANSWER - 15

What is the first thing you should do when a conflict arises with a dissatisfied client? - CORRECT ANSWER
- Apologize for the client's displeasure

What should you do when faced with a difficult client? - CORRECT ANSWER - Use language that evokes a
positive response

What should you do when communicating with fellow staffers? - CORRECT ANSWER - Remain objective

What should you avoid when communicating with your salon manager? - CORRECT ANSWER -
Complaining about colleagues

What is an example of an organic substance? - CORRECT ANSWER - Plastic

, What term refers to the simplest form of chemical matter? - CORRECT ANSWER - Element

How are elements identified? - CORRECT ANSWER - By letter symbols

What is it called when a chemical changes its state but not its composition? - CORRECT ANSWER -
Physical change

What is an example of a liquid? - CORRECT ANSWER - Serum

What is the most abundant element found on earth? - CORRECT ANSWER - Oxygen

What is the general composition of air by volume? - CORRECT ANSWER - One part oxygen and four parts
nitrogen

What is the most commonly used cosmetic ingredient? - CORRECT ANSWER - Water

What is the range of the pH scale? - CORRECT ANSWER - 0 to 14

What does ionization create? - CORRECT ANSWER - Two new ions with opposite electrical charges

What does a base turn red litmus paper? - CORRECT ANSWER - Blue

A pH of 8 is _ times more alkaline than a pH of 7. - CORRECT ANSWER - 10

What is a characteristic of suspensions? - CORRECT ANSWER - Slightly miscible

How long should a properly-stored emulsion remain stable? - CORRECT ANSWER - 3 years

What is an example of an oil-in-water emulsion? - CORRECT ANSWER - Moisturizing lotion

What is not a characteristic of mineral oil? - CORRECT ANSWER - Preservatives must be added to keep it
fresh and potent over time

What is a characteristic of fatty alcohols? - CORRECT ANSWER - Wax-like consistency

What are the main types of surfactants used in skin-cleansing products? - CORRECT ANSWER -
Detergents

What type of color agent is zinc oxide? - CORRECT ANSWER - Exempt color

What are alpha hydroxyl acids (AHAs) and beta hydroxyl acids (BHAs) commonly used as? - CORRECT
ANSWER - Exfoliants

What term refers to ingredients designed to dissolve keratin proteins on the surface of the skin to make
it softer and smoother? - CORRECT ANSWER - Enzymes

What is not a function of antioxidants? - CORRECT ANSWER - Promoting the development of free
radicals

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