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Basic Cert Study Guide Questions with 100% Correct Answers

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An IP phone on network A (for example, 192.168.0.0/24) is started and made known for presence via multicast. Will 3CX display this device on the PHONES page of the 3CX Management Console if it is on Network B (for example, 192.168.1.0/24)? - NO The installer configures the operating system time ...

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  • June 22, 2024
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3CX Basic Cert Study Guide Questions
with 100% Correct Answers | Latest
Version 2024 | Verified
An IP phone on network A (for example, 192.168.0.0/24) is started and made known for presence via
multicast. Will 3CX display this device on the PHONES page of the 3CX Management Console if it is on
Network B (for example, 192.168.1.0/24)? - ✔✔NO



The installer configures the operating system time zone according to what you selected during the Linux
and Windows wizard. - ✔✔T



The 3CX Client can be installed on computers running Windows, MacOS, Android and iOS operating
systems - ✔✔T



You must set up your own PUSH account to use the 3CX Client on Android. - ✔✔NO



A DIGITAL RECEPTIONIST can be configured to route calls based on caller voice input. - ✔✔F



Digital Receptionists have the ability to smartly dial extensions through the CALL BY NAME functionality,
where the first 3 letters of the last name must be entered on the phones keyboard - ✔✔T



All Emergency Numbers must be configured in the 3CX Management Console - ✔✔T



A supported IP phone can be configured manually by completing each configuration on the web
interface of the device, one by one. Is the device still covered by 3CX Support when problems occur with
manual configuration? - ✔✔NO



When adding VoIP providers, you should ensure that firewall verification has run before configuration,
without any reported errors - ✔✔T

, SIP ALG must be disabled on your firewall as it UNCONTROLLABLY alters the content within packets that
are sent/received - ✔✔T



A single digital receptionist can handle multiple calls at the same time - ✔✔T



Using VoIP providers only requires that the forwarded/NAT ports on your firewall be SIP port (default
5060 UDP/TCP) and audio ports (default 9000-10999 UDP). - ✔✔T



Can the 3CX control unit be installed, activated and operated without internet access? - ✔✔NO



The default length of the Voicemail PIN is 3 digits - ✔✔F



Take a look at the edit comparison page (https://www.3cx.com/ordering/pricing/) and answer the
following question: You want to test how two 3CX PBX installations can be joined. One license is a 3CX
FREE EDITION and the other a 3CX ENTERPRISE EDITION. Can these editions be connected via a Bridge? -
✔✔NO



While the caller is connected to a Digital Receptionist he can dial an external number and connect
directly to this number - ✔✔F



3CX can update the firmware of supported IP phones and LEGACY - ✔✔F



Can 3CX be installed on Linux Debian 7 using KVM as a Hypervisor platform? - ✔✔NO



The 3CX Web Client cannot remotely control 3CX Clients - ✔✔F



The Windows 3CX App can also be provisioned using the QR code. - ✔✔T



Provisioning is a term used, among other things, when IP phones upload a predefined configuration file -
✔✔T

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