IFMA CFM Study Guide
You have been asked to recommend a workplace technology that will
best mitigate the risk of operational downtime. What technology will you
recommend?
D. Computer Aided Facility Management System (CAFM)
C. Incident Management System (IMS)
A. Technical Support System (TSS)
B. Building Automation System (BAS)
D. Computer Aided Facility Management System (CAFM)
A large vegetated courtyard in the center of a U-shaped building has a
sub-grade drainage system with multiple inlets spread evenly across the
area. The inlets frequently fill with leaves, grass clippings, and other
debris. Rainwater has been overflowing into the central lobby and first
floor tenant spaces adjacent to the courtyard during recent storms. How
should you address the problem?
D. Remove deciduous trees from around the courtyard and replace them
with coniferous trees and other decorative vegetation.
B. Schedule regular maintenance of the courtyard drain inlets to monitor
their condition and clean debris.
A. Direct the landscape crews to blow leaves, grass clippings and other
debris toward adjacent properties so the inlet drains will not plug so
quickly.
C. Disable and permanently fill the drain lines and rely on surface
drainage to remove water from the courtyard.
B. Schedule regular maintenance of the courtyard drain inlets to monitor
their condition and clean debris.
What is the first course of action that should be taken when you have
identified a contractor's difficulty to perform on a contract?
B. Seek the advice of senior management and corporate legal counsel.
A. Line up another contractor to take over project work.
,C. Speak to the contractor about your concern and discuss possible
remedies.
D. Prepare to take immediate legal action to avoid unnecessary delays.
C. Speak to the contractor about your concern and discuss possible
remedies.
Which of the following is the MOST critical risk in an organization?
C. business interruption
A. property damage
B. occupant safety
D. environment damage
B. occupant safety
You manage a corporate office facility. The occupants are top
management and their staff. In addition to the regular routines of
housekeeping, maintenance, etc., many requests are made from the
CEO's office to the janitorial service personnel. How should you prioritize
responses to requests?
A. Those that relate to safety are handled first.
D. Ask top management for their recommendation.
C. First-in are first-out.
B. Those that satisfy upper management are done first.
A. Those that relate to safety are handled first.
You are in a five-year planning meeting with corporate executives. The
lobby receptionist has just notified you that the local fire official has
made an unscheduled visit to inspect the facility. He wishes to speak
with you about a serious safety problem. Which of the following is the
MOST appropriate first action?
D. Ask the official to return at a later date.
A. Ask the maintenance supervisor to meet with the official.
B. Get the official's phone number and call as soon as possible.
C. Excuse yourself from the meeting to meet with the official.
A. Ask the maintenance supervisor to meet with the official.
, A project manager is most likely to collaborate with which of the following
to develop specific internal occupancy requirements?
D. a facility manager
B. an engineering firm
C. a real estate broker
A. a building appraiser
D. a facility manager
You are the Facility Manager for a national construction trade
association. The association's strategic plan anticipates the need to build
a new training center on your campus within five years. The new training
center is a strategic part of the trade association's ability to meet an
expected increase in workforce demand. However, a temporary
recession has decreased demand for training and reduced revenues.
The association board asks you to revise the master plan to maximize
the cost effectiveness of building the training center. What revisions
could you recommend to the board that would decrease risk and keep
the organization's long-term strategy strong?
C. Purchase an existing property off-campus and build out the space to
create the new training center and require staff to operate the training
center from their current offices.
B. Relocate the new training center off campus to a less expensive
construction site and dispose of the land parcel that was dedicated to the
new building.
D. Build the new center. Temporarily reconfigure some training rooms as
office spaces. Lease these office spaces to produce offsetting revenues
until the training demand increases.
A. Decrease the size and c
D. Build the new center. Temporarily reconfigure some training rooms as
office spaces. Lease these office spaces to produce offsetting revenues
until the training demand increases.
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