Exam (elaborations)
NBHWC.
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Exam of 13 pages for the course NBHWC Practice at NBHWC Practice (NBHWC.)
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NBHWCPreparing for a coaching session (3) - correct answer-1. Prepare
2. Get Present
3. Get curious
Qualities of an authentic + nurturing coaching relationship - correct answer-1.
Co-constructed
2. Encouraging, compassionate, caring
3. Authentic inquiry + reflections
How to develop an authentic + nurturing coaching relationship - correct answer-1.
Communicating genuine confidence in client's success
2. Keeping the focus on what the client wants (vs. what they do not want--approach
motivation vs avoidance motivation)
3. Listening for the client's needs
4. Telling the truth, using courage + kindness
5. listening to your intuition
unconditional positive regard - correct answer-being completely accepting towards another
person, without reservations -Carl Rogers (meeting them where they are)
Coaching program guidelines - correct answer-Phase 1: Prospect stage (welcome, intro
coaching, payment + fees)
Phase 2: Program Startup (COACHING AGREEMENT, expectations, prepare, explore
assessments, 3 mo goals, vision, action plan)
Phase 3: Ongoing coaching program
Phase 4: Coaching Program Close (explore reasons why, reflect + encourage, express
gratitude)
Establishing trust + rapport - correct answer-Requires: holding unconditional positive regard,
showing empathy, being a humble role model, slowing down, under-promise + over-deliver,
allow client to find answers, maintain confidentiality, be authentic
Flow of Initial Coaching Session - correct answer-1. Welcome and thank you.
2. Thank client for completing assessment.
3. Introduce yourself.
4. Review Session Agenda and get agreement
5. Explain coaching
6. Talk through confidentiality
7. Record keeping
8. Establish Coaching Contract
The Coach Model is to.... - correct answer-Inspire and Advocate
, Design Thinking - correct answer-Coach honors the principles of design that rely on:
empathy, optimism, Collaboration, Experimentalism
Time Management in the 1st coaching session - correct answer-1/3 of the foundation
session should be devoted to addressing each of the topics **order can be adapted to your
preference**
Wheel of life - correct answer-the intent is to gain awareness and to eventually move into the
direction of a more balanced wheel instead of a jagged one
Awareness Coaching (TMSA) - correct answer-Thanks
Motivation
Successes + Strength
Assessment
Wellness Vision - correct answer-Beginning of the coaching process; what they want it to
look like (Write it, visualize it, or speak it)
**complete in the present tense using I AM statements**
Identifying the Gap - correct answer-Decisional Balance! Where are they vs where do they
want to be. What are the costs of changing + what are the benefits of changing
Time Management of a 30 min session - correct answer-Session Opening - 7% (2 minutes)
Weekly Goal Review - 20% (6 minutes)
3 Month Goal Review - 7% (2 minutes)
Generative Moment - 40% (12 minutes)
Goal Setting - 20% (6 minutes)
Session Close - 6% (2 minutes)
Mindful Listening - correct answer-Noted as the most important of all coaching skills
Weekly Goal Review - correct answer--Start with the positive!
-Address challenges and stay away from judgement
-Be the Ally not the Adversary1
-Identify strengths!
-Affirm, affirm, affirm
-Identify their % of success
--Work with clients to set goals at least 60% of the time. If goal achievement is consistently
less than 60%, the goal may be too ambitious. If goal achievement is consistently greater
than 80%, the goal may not be sufficiently ambitious.1
3 Month Goal Review - correct answer--Monthly
-Validate the relevance and make sure the weekly goals are in line with the larger vision of
where they are going.
-What was the best learning/growth experience?
-What is the level of commitment?
-AFFIRM the clients strengths, abilities or growth.
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