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BUSMHR 3100 - Exam 2.
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BUSMHR 3100 - Exam 2.
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BUSMHR 3100 - Exam 2Motivation - ANS-Refers to the psychological processes that underlie the direction,
intensity, and persistence of behavior or thought
Types of motivation - ANS-1.) Extrinsic
2.) Intrinsic
Content Theories - ANS-Focus on identifying internal factors such as needs and
satisfaction
Process Theories - ANS-Focusing explaining the process by which internal factors and
environmental characteristics influence employee motivation
Theory X (McGregor) - ANS-- Employees dislike work
- Can only be motivated with rewards and punishments
Theory Y (McGregor) - ANS-- Employees are self-engaged, committed, responsible,
and creative
Need Hierarchy Theory (Maslow) (SLESP**) - ANS-1.) Self actualization
2.) Love
3.) Esteem
4.) Safety
5.) Physiological
How does Maslow motivate employees? - ANS-1.) Self-esteem
2.) Self-actualization
Acquired Needs Theory - ANS-1.) Achievement
2.) Affiliation
3.) Power
Self-Determination Theory - ANS--Learned over time
-Focuses on the needs that drive intrinsic motivation
Self-Determination theory assumes what? - ANS-3 innate needs influenced by behavior:
1.) Competence
2.) Autonomy
, 3.) Relatedness
Motivator-Hygiene Theory - ANS-Proposes that job satisfaction and dissatisfaction arise
from two different sets of factors
**Job satisfaction and dissatisfaction
Motivator-Hygiene factors - ANS-1.) Satisfaction comes from motivating factors
2.) Dissatisfaction comes from hygiene factors
Applications of motivation theory: - ANS--Hygiene first
-Motivation next
-A few well chosen words
Elements of Equity Theory - ANS-1.) Outputs
2.) Inputs
3.) Comparison
Justice Theory - ANS-Organizational justice refers to the extent to which people
perceive that they are treated fairly at work
Types of Justice - ANS-1.) Distributive
2.) Procedural
3.) Interactional
Expectancy Theory - ANS-People are motivated to behave in ways that produce desired
combinations of expected outcomes
Elements of Expectancy Theory - ANS-1.) Effort
2.) Performance Goal
3.) Outcomes
Psychological Capital - ANS-High levels of:
1.) Hope
2.) Efficacy
3.) Resilience
4.) Optimism
Hope = - ANS-Willpower + Waypower (goes with having a goal)
Willpower - ANS-Having a goal and the determination to achieve it
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