Which option is NOT a type of denial. - ANS-Contractual adjustment
Which option is NOT a lien type? - ANS-Subrogation
Which Items are required components of a financial assistance policy? - ANS-Concise
statement of the hospital's mission
Guidelines for bad debt or previous unpaid accounts
Installment arrangement guidelines
Payment Methods
A clearly defined financial assistance statement
Which activity is not considered when initiating self-pay follow up and account resolution
activities? - ANS-Patient Open Balance Billing
Which option is NOT a required component of a FAP? - ANS-Out of Network Providers
Match the title to the appropriate consumer credit protection act component. -
ANS-Truth in lending act - Title 1
Restrictions on garnishment - Title III
Fair debt collections practices act - Title VIII
Fair credit reporting Act - Title VI
Which is not a bankruptcy type governed by thee 1979 bankruptcy act? - ANS-Creditor
priority
Which evaluation criteria demonstrates reputation expectations? - ANS-The
employment of staff who have documented experience working in financial areas of
health care.
Agency fees are: - ANS-The cost to the provider for collecting agency monies offset by
the return on baddest accounts.
, The correct way to handle the retention and payment of agency fees is? - ANS-Follow
the contractual agreement between the agency and the provider as to how monies sent
to the agency will be handled.
Patient Relations Include? - ANS-The ability to sensitively deal with patients or
individuals while managing collection efficiency.
Collection agency reports should be provided: - ANS-In at least two formats regarding
accounts assigned on a routine basis.
Collection results are: - ANS-Accurately calculated to demonstrate the actual recovery
percentage rate.
Which option is NOT a HFMA best practice. - ANS-Coordinate the resolution of bad
debt accounts with a law firm.
T or F: The following statement represents an advantage of outsourcing: Access to
qualified staff. - ANS-True or T
T or F: The following statement represents an advantage of outsourcing: Vendors
absorbs some financial risk based on "efficiency" factor - ANS-True of T
T or F: The following statement represents an advantage of outsourcing:
Impact on direct control of accounts receivable. - ANS-False
T or F: The following statement represents an advantage of outsourcing:
Capitalizes on the economies of scale. - ANS-True
T or F: The following statement represents an advantage of outsourcing:
Limits internal staffing requirements. - ANS-False
T or F: The following statement represents an advantage of outsourcing:
Impact on customer service. - ANS-False
T or F: The following statement represents an advantage of outsourcing:
Legal impact if vendor represents themselves as provider employees. - ANS-False
T or F: The following statement represents an advantage of outsourcing:
Ineffective vendor results in increased costs. - ANS-False
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