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BUSMHR 3100 - Exam 2 Complete Questions and Answers-Guaranteed Success
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BUSMHR 3100 - Exam 2 Complete Questions and Answers-Guaranteed Success
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BUS MHR 3100 - Exam 2 CompleteQuestions and Answers-Guaranteed
Success
Motivation - Correct Answers Refers to the psychological processes that underlie the
direction, intensity, and persistence of behavior or thought
Types of motivation - Correct Answers 1.) Extrinsic
2.) Intrinsic
Content Theories - Correct Answers Focus on identifying internal factors such as needs
and
satisfaction
Process Theories - Correct Answers Focusing explaining the process by which internal
factors and environmental characteristics influence employee motivation
Theory X (McGregor) - Correct Answers - Employees dislike work
- Can only be motivated with rewards and punishments
Theory Y (McGregor) - Correct Answers - Employees are self-engaged, committed,
responsible, and creative
Need Hierarchy Theory (Maslow) (SLESP**) - Correct Answers 1.) Self actualization
2.) Love
3.) Esteem
4.) Safety
5.) Physiological
How does Maslow motivate employees? - Correct Answers 1.) Self-esteem
2.) Self-actualization
Acquired Needs Theory - Correct Answers 1.) Achievement
2.) Affiliation
3.) Power
Self-Determination Theory - Correct Answers -Learned over time
-Focuses on the needs that drive intrinsic motivation
Self-Determination theory assumes what? - Correct Answers 3 innate needs influenced
by behavior:
1.) Competence
, 2.) Autonomy
3.) Relatedness
Motivator-Hygiene Theory - Correct Answers Proposes that job satisfaction and
dissatisfaction arise from two different sets of factors
**Job satisfaction and dissatisfaction
Motivator-Hygiene factors - Correct Answers 1.) Satisfaction comes from motivating
factors
2.) Dissatisfaction comes from hygiene factors
Applications of motivation theory: - Correct Answers -Hygiene first
-Motivation next
-A few well-chosen words
Elements of Equity Theory - Correct Answers 1.) Outputs
2.) Inputs
3.) Comparison
Justice Theory - Correct Answers Organizational justice refers to the extent to which
people perceive that they are treated fairly at work
Types of Justice - Correct Answers 1.) Distributive
2.) Procedural
3.) Interactional
Expectancy Theory - Correct Answers People are motivated to behave in ways that
produce desired combinations of expected outcomes
Elements of Expectancy Theory - Correct Answers 1.) Effort
2.) Performance Goal
3.) Outcomes
Psychological Capital - Correct Answers High levels of:
1.) Hope
2.) Efficacy
3.) Resilience
4.) Optimism
Hope = - Correct Answers Willpower + Way power (goes with having a goal)
Willpower - Correct Answers Having a goal and the determination to achieve it
Way power - Correct Answers Need to see alternative paths to achieve the goal
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