CIS Hardware Asset Management Questions and Solutions | Grade A+
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Course
CIS Hardware Asset Managemen
Institution
CIS Hardware Asset Managemen
What are the goals of hardware asset management?
️: Improve productivity
Optimize costs
Provide financial reporting
Support decision making
What is an asset?
️: An asset is anything that is capable of being owned or controlled to produce value and
that is held to have positive economic ...
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CIS Hardware Asset Management
Questions and Solutions | Grade A+
What are the goals of hardware asset management?
✔️: Improve productivity
Optimize costs
Provide financial reporting
Support decision making
What is an asset?
✔️: An asset is anything that is capable of being owned or controlled to produce value and
that is held to have positive economic value (e.g., hardware, software licenses, data,
buildings, etc.)
An asset is tracked throughout its life for?
✔️: Financial, contractual, and lifecycle data
How can an item be tracked as just an asset, just a CI, and/or both?
✔️: Just an asset
,Just a CI
Both
What is ITAM?
✔️: The stewardship of IT assets from planning through sunset
What are the states of the asset lifecycle?
✔️: On Order
In Stock
In Transit
In Use
Consumed
In Maintenance
Retired
Missing
What are the 4 tiers of the capability blueprint from the ISO 19770-1 IT Asset Management
process standard?
✔️: Tier 1 - Trustworthy Data
Tier 2 - Practical Management
, Tier 3 - Operational Integration
Tier 4 - Strategic Conformance
What are the 4 primary areas where HAM expands on ITSM Asset Management capabilities
✔️: Hardware Model Normalization
Asset Lifecycle Automation
Asset Inventory Audit (Mobile)
Hardware Asset Manager Dashboard
What plugins need to be activated to get the full value of HAM?
✔️: Hardware Asset Management
Host Management
Data Certification
Managed Documents
Procurement
HAM plugin activation requirements
✔️: Initial release requires a minimum of Paris
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