Exam (elaborations)
USPS 421 TEST QUESTIONS AND CORRECT ANSWERS
- Course
- Institution
USPS 421 TEST CUSTOMER SERVICE SKILLS - Answer- - Provide an attitude of excellent service. - Identify customer needs. - Thoughtful body language and words. - Uncompromising service at every contact point. - Resolving conflict. - Exceeding customer expectations. customer-centric environm...
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