AVMG 2600 Final Study Guide
Human Factors is - ANS-A difficult field of study because it is a multi-disciplinary field
that requires the ability to weave the concepts of each field into a system of thinking that
maximizes the potential of each field. A field of study that requires the perfect balance of
optimized performance between the human, the machine and the environment. A topic
that requires an individual to identify problems and the context of the problem,
determine all possible options and the best option to solve the problem and evaluate if
the choice was the best choice. (ALL)
Statistically, what percentage of aviation related accidents has been attributed to human
error? - ANS-70% - 80%
ICAO has adopted the SHELL model to define Human Factors. One of the "Ls" (the one
in the middle of the diagram) is the person under consideration. What does the the other
"L" focus on? - ANS-Pilot, Air Traffic Control, Dispatcher, (ANY)
In the SHELL model of Human Factors, which interaction is considered the most
critical? In fact, training programs have been developed that focus on optimizing human
performance because of the importance of this relationship. - ANS-Liveware - Liveware
The "error" analysis model of _________________ has been integrated into the
numerous human factors training programs. It is commonly referred to as the "Swiss
Cheese" model. - ANS-J. Reason
Reason's Model of error analysis would say that "lack of training" and "poorly written
SOPs" are examples of: - ANS-Unsafe Acts
Reason's Model of error analysis would say that "pushing the crew duty day" and
"dispatching for flight in unsafe conditions" are examples of: - ANS-Unsafe Supervision
The most dominant of the six senses that we use to receive information from the world
around us is: - ANS-Sight
When discussing the six senses in class, what was discussed that was very powerful
and could influence decisions without being aware of its power and influence? -
ANS-???
, What is true regarding the six senses and the training process? - ANS-An instructional
method that includes as many of the six senses possible to teach the subject matter.
The human information processing model discussed in the textbook has five stages,
match the stage to the correct order number. - ANS-1: Sensation
2: Attention
3: Perception
4: Decision Making
5: Response
What type of attention allows us to focus on one particular part of our environment at a
time? - ANS-Selective Attention
What type of attention is required when multiple tasks require selective attention,
sustained attention or a combination of both? - ANS-Divided Attention
What type of attention allows us to focus on one particular part of our environment in
order to ascertain whether any relevant changes occur that might require our
intervention? - ANS-Sustained Attention
In class we discussed four cognitive biases that an individual should know about, be
able to recognize, and act to prevent it in order to reduce the possibility of making an
error. The definition that best fits the Expectation Bias is: - ANS-Tendency to see what
you expect to see, rather than what is really there
In class we discussed four cognitive biases that an individual should know about, be
able to recognize, and act to prevent it in order to reduce the possibility of making an
error. The definition that best fits the Plan Continuation Bias is: - ANS-Tendency to
follow original plan, even when changing conditions require altering the plan.
Strengthens as the end becomes closer
In class we discussed four cognitive biases that an individual should know about, be
able to recognize, and act to prevent it in order to reduce the possibility of making an
error. The definition that best fits the Confirmation Bias is: - ANS-Tendency to favor
information that supports your preconception, and ignore information that doesn't
In class we discussed four cognitive biases that an individual should know about, be
able to recognize, and act to prevent it in order to reduce the possibility of making an
error. The definition that best fits the Overconfidence Bias is: - ANS-Experience and
expertise creates tendency to overestimate abilities and take greater risks
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