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Test Bank For Business Communication In Person, In Print Online 9th Edition by Amy Newman
Test Bank For Business Communication In Person, In Print Online 9th Edition by Amy Newman, All Chapters.
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Test Bank for Business Communication: In Person, In Print, Online 9th Edition by Amy Newman1. Employees prefer to receive bad news through the personal medium of email.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.13.1.3 - 1.3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communication Media Choices
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 3:55 PM
St
2. Employers report major deficiencies in the written and oral communication skills of new employees.
a. True
b. False
ud
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
yN
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge
es
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 3:57 PM
3. A study of the ten characteristics that employers seek in employees identified communications as the number one skill.
t
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge
,Test Bank for Business Communication: In Person, In Print, Online 9th Edition by Amy Newman
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 3:56 PM
4. Successful communication involves messages that are sent, received accurately, and understood.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communicating in Organizations
St
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 4:05 PM
5. The five components of communication are the need for communication, sender, message, audience, and response.
ud
a. True
b. False
ANSWER: True
POINTS: 1
yN
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
es
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
t
DATE MODIFIED: 12/11/2013 4:07 PM
6. A communication need is one that forms within your own organization.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
,Test Bank for Business Communication: In Person, In Print, Online 9th Edition by Amy Newman
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 4/30/2014 1:03 PM
7. Facial expressions such as frowns and smiles are nonverbal messages that you formulate in response to communication.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
St
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
ud
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 4/30/2014 1:04 PM
8. Written messages might be conveyed through a brochure, a blog posting, a web page, or a company newsletter.
a. True
yN
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
es
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
t
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 4:15 PM
9. Individual experiences, culture, and personality affect how the communication need translates into an actual message.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
, Test Bank for Business Communication: In Person, In Print, Online 9th Edition by Amy Newman
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 4:16 PM
10. An example of a communication barrier in the communication system is an employee who is too busy to read an
important email.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
St
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.13.1.2 - 1.2
ud
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communication Barriers
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
yN
DATE MODIFIED: 12/11/2013 4:17 PM
11. Lateral communication typically involves persuading others who report to us.
a. True
b. False
es
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
t
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/12/2013 9:35 AM
12. If you frown as someone speaks to you, you are providing the sender with your response about the message.
a. True
b. False
ANSWER: True
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