Exam (elaborations)
SPCH 1315 (Chapter 3)
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SPCH 1315 (Chapter 3)
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SPCH 1315 (Chapter 3)4 Strategies to improve understanding - ANS-1. Identify the goal and main points
2. Ask questions
3. Paraphrase silently
4. Observe nonverbal cues
Action-oriented listeners - ANS-Focus on the ultimate point the speaker is trying to
make.
Active listening - ANS-Conscious process of perceiving and focusing on a message
Attending - ANS-Process of intentionally perceiving and focusing on a message
Constructive critique - ANS-
Content-oriented listeners - ANS-Focus on evaluate the facts and evidence
Effective active listening (5 steps) - ANS-1. Get physically ready to listen
2. Resist mental distractions.
3. Hear the speaker out
4. Find personal relevance.
Evaluating - ANS-analyzing a message to determine its truthfulness
Facts - ANS-Statement whose accuracy can be verified as true
Hearing - ANS-Physiological process that occurs when the brin detects sound waves
Inferences - ANS-Assertions based on facts presented
Listening - ANS-Process of receiving, attending to, and responding to spoken or
nonverbal messages.
Listening apprehension - ANS-Anxiety we feel about listening
mnemonic device - ANS-Associate a special word/statement with new and longer
information
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