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Chapter 3 Patient-Caregiver Communication Questions and Answers 100% Solved
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Chapter 3 Patient-Caregiver Communication
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Chapter 3 Patient-Caregiver CommunicationPatient-caregiver communication - answer Has an impact on how well patients recover, how well they tolerate pain, how much stress they experience, and whether people follow medical advice.
Health Professionals - answer Are less likely to be sued for malpractice if they communicate effectively with patients.
Physicians and Dentists who have never been sued - answer Are observed to spend
more time with patients, use more humor, and solicit patients' participation more often than doctors who have been sued.
Communication is a transactional process meaning - answer That communication exert mutual influence on each other such that the approach one participant takes suggests how the other should respond.
Patients sometimes become frustrated with their caregivers' parent-like behavior - answer Unmindful that they may have encouraged it by adopting meek and submissive roles themselves
Stephen Bochner urges people not to consider patients and caregivers as adversaries but as - answer Reasonable people of good will, trying to exchange views with other reasonable people of equally good will in circumstances that are sometimes very challenging.
Communication - answer In its many forms functions as an integrated whole
One aspect of caregiver-centered communication - answer Involves unequal access to information
Jay Katz reflects on the long standing belief - answer That physician should act on their own authority "without consulting their patients about decisions that need to be made"
Therapeutic Privilege - answer Is the prerogative sometimes granted to physicians to
withhold information from patients if they feel that disclosing this information would do more harm than good. Robert Veatch argues - answer That therapeutic privilege is indefensible because it runs counter to the goal of making patients informed partners in their own care.
Charles Lund - takes a more moderate view - answer He asserts that physicians should almost always tell patients the truth, but he warns that blunt honesty is not always the kindest method of disclosure.
In Japan - although people typically want to know the truth about their own health - answer They often insist that physicians shield family members from distressing diagnosis. Based on cultural ideas about illness and death, they are afraid of destroying their loved
one's hope and are fearful that talking about adverse outcomes might lead to their occurrence
Sometimes, the wording that professional use - answer Influences patients' responses more than they realize.
Studies revealed that patients give more detailed responses when physicians ask open-
ended questions (What can I do for you today?) than when they ask yes-or-no questions ( So you are sick) or comment on the patient's symptoms
Close-ended questions and comments - answer May give patients the impression that health professionals do not want details or that they already know them.
The tenets of transactional communication - answer Reminds us that health communication is a collaborative enterprise.
Therefore it may not surprise you that patients often support and unequal balance of power their own ways.
Doorknob Disclosures - answer Occurs at what seems to be the last instant of the medical The health professional in such a situation can postpone the main concern until another or, as more often happens, launch what is in effect another medical interview with the patient.
Blocking - answer Is a process by which people steer talk away from certain subjects
Health professionals - answer Sometimes use topic shifts and questions to block patient's complaints and to avoid their emotional disclosure
Physicians' task orientation often - answer Blinded them to emotional aspects of the experience for patients.
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