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IQMS ORIENTATION FOR BPS EXAM WITH COMPLETE QUESTIONS AND ANSWERS { GRADED A +} $15.49   Add to cart

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IQMS ORIENTATION FOR BPS EXAM WITH COMPLETE QUESTIONS AND ANSWERS { GRADED A +}

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IQMS ORIENTATION FOR BPS EXAM WITH COMPLETE QUESTIONS AND ANSWERS { GRADED A +} Which of the following are Process Handbooks in iQMS? -Policies -Procedures -Business process services Process handouts -Testing Guidelines -Project Procedures Manual - Business process services Process ...

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  • May 28, 2024
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  • 2023/2024
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IQMS ORIENTATION FOR BPS EXAM

WITH COMPLETE QUESTIONS AND

ANSWERS { GRADED A +}




Which of the following are Process Handbooks in iQMS?

-Policies

-Procedures

-Business process services Process handouts

-Testing Guidelines


-Project Procedures Manual - ✔✔Business process services Process

handouts

During which stage of the project lifestyle, is Customer Satisfaction

Survey...

,-At the end of the project

-At the end of six months

-At the end of four months

-At the end of the project or at the end of six months, which...


-At the end of the project or at the end of four months, which... - ✔✔At

the end of the project or at the end of six months, which...

What does the Loyalty parameter in the Customer Satisfaction...

-Loyalty of Customer among other customers

-Customer would recommend TCS within and outside...

-Customer would recommend project lead within and...

-All of the above


-None of the above - ✔✔Customer would recommend TCS within and

outside...

,While developing the initial plan for your project, the team has made

15.....

-Assumptions are definitely an input to risk identification

-Assumptions can be changed, so it does not matter

-There is no time to relook at the Assumptions. The team should..


-The team is equipped to handle all scenarios - ✔✔Assumptions are

definitely an input to risk identification

Which among the following is the TCS Quality Policy?

-To achieve customer and other stakeholders satisfaction by delivering

solutions which meet their need...

-To become the top most IT services Organization across the globe

-To ensure "Experience Certainty"


-None of the above - ✔✔To achieve customer and other stakeholders

satisfaction by delivering solutions which meet their need...

, Which of the following defines the manual for 5D life cycle phases for

Business services and deliverable...

-Guidelines and Standards

-Business Processes Services Process Handbook

-Project Procedures Manual for Business Process Services


-Estimation guidelines - ✔✔Business Processes Services Process

Handbook

In which of the following conditions is the overall cause mandated for a

Customer Satisfaction...

A) CSI is below 85%

B) Recommendation rating is 'Probably Not' or 'Definitely Not'


C) TCS rank is 'Third' or 'Not in Top Three' - ✔✔A,B and C


Which of the following graphical tools is used to monitor process

variable over time and time and helpful in identifying trends and cycles?

-Pareto Chart

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