BUSINESS ACUMEN CERTIFICATION EXAM QUESTIONS WITH CORRECT ANSWERS!!
Excessively high employee counts in the balance scorecard accounts could indicates: Answer - higher Guest Service and Lower GOP; because a lot of expenses decrial GOP
The operating results shown on monthly summary profit and loss statement: Answer
- changes balance sheet and cash flow statement. Because changes current asset and cash.
An online discounted channel is called Answer - opaque
Which formula is the formula for the balance sheet Answer - Assets= Liabilities and Owners Equity
Which shows hotels current debt to vendors Answer - Balance Sheet / Accounts Payable
In most cases the least expensive channel reservations cost is Answer - Direct call; no discount or commission
If GOP is 30% what is total revenue Answer - 100% total revenue
Revenue/Income minus departmental expense and other direct costs equal Answer - GOP; Income Statement
For the purpose of cost, volume, profit break even analysis GOP is called Answer - Contribution Margin; becomes profit
Total room revenue divided by number of rooms sold equals: Answer - ADR; not RevPAR because RevPAR takes occupancy percentage into account
Where is this months profit registered on the balance sheet Answer - retained earnings
For property management team including revenue manager the key measurement of
business results is Answer - Gross Operating Profit If monthly depreciation expenses increase than income tax on profit would tend to Answer - decrease; the depreciation is when the value goes down
Where is the hotels GOP or House Profit is listed Answer - summary income statement (Profit and loss)
Which statement lists the amounts of accounts Receivable this month Answer - cash flow; collection of accounts receivable.
On which statement would you find payroll, wages and employee benefits for rooms division Answer - Departmental Income Statement
How is working capital calculated Answer - Current Assets - current liabilities
In periods of high occupancy the decision to accept a large booking group should include Answer - displacement analysis: if group is taking up rooms other guests get
displaced
Insurance and depreciation are examples of Answer - Fixed Charges
Revenue management statistic that includes all revenue Answer - TrevPAR
Payments to vendors are registered on which statement Answer - Cash flow statement
A capital investment cost $ 1 million. Ownership requests as annual 10% ROI. If net profit is 20% how much of an increase in annual revenue would be required to provide the additional profit needed for 10% ROI? Answer - $500,000; 10% of 1 million=10,000=20% of 500,000
Total revenue- departmental profit- undistributed expenses-management fees- fixed charges- replacement reserve + other income= Answer - net profit
A reduction in annual property insurance Answer - fixed costs
$3600 meat issue to kitchen from main storeroom Answer - F&B cost of goods
Purchased a $6300 half page print advertisement Answer - marketing & sales - advertising
A change in the depreciation calculation for furniture and fixtures Answer - fixed costs
An increase in the interest rates for the hotel line of credit Answer - administrative and general
Client purchase of decoration services for group event Answer - food and beverage other revenue
Annual elevator inspection Answer - property operations and maintenance
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