Exam (elaborations)
AT&T Continuous Assessment Test Exam Questions and Answers
- Course
- Institution
5 Key Behaviours - Answer-1. Welcome 2. Customers name 3. Undivided Attention 4. I can help you with that (positive attitude) 5. Sincerely thank (warm friendly goodbye) AT&T 6 Experience Pillars (GURCET) - Answer-1. Greet 2. Understand 3. Recommend 4. Confirm 5. Educate 6. Thank VP...
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