MHA 702 Exam 1 Questions And
Answers 100% Solved
traditional HR models perceived within organization: clerical model, counseling model,
industrial model, control model, consulting model
clerical model paperwork based
Counseling model supporting employee growth; reacting to the environment no...
traditional HR models ✔✔perceived within organization: clerical model, counseling model,
industrial model, control model, consulting model
clerical model ✔✔paperwork based
Counseling model ✔✔supporting employee growth; reacting to the environment not promoting
it, stress training and development, advocate for employees; **common in Healthcare
Industrial Model ✔✔requires unions; HR guided by contracts; activities and procedures are
specified by contract, not much flexibility
Control Model ✔✔HR part of main staff; Japanese taught model; uncommon in America, HR
has substantial power, bureaucratic
Consulting Model ✔✔HR seen as "expert resources"; functions are "consultive" **common in
large orgs, doing what you ask them to do
Traditional HR Models are based upon -blank- ✔✔Based on Perception within organization,
describe what they see
alternative HR models ✔✔functions HR performs for org, org goals, how HR performs and
functions: alternative clerical, legal, financial, managerial, humanistic, behavioral science
Alternative Clerical Model ✔✔Acquire data, maintain records, file reports
, Legal Model ✔✔compliance to law and regulations
Financial Model ✔✔HR well-versed in finances; focused on money, not how they treat people;
*places finances over employee relations, this is a hazard because they are always looking at
money not how we treat people
Managerial Model ✔✔Same goals as line MANAGERS. HR is "de-centralized", everyone
interprets same guidelines differently, no central core, inconsistency in application of HR
practices
Humanistic Model ✔✔higher quality of work, enhancing work life balance of individuals,
**common for more professionals, education, sophisticated.
Behavioral Science Model ✔✔managers and employees=more sophisticated; using social psych
to drive HR; employee incentive programs; using psych data; humanism with scientific support
Alternative HR Models are based on -blank- ✔✔Organizational, Operational, Functional...how
they actually function, functions of HR performance for org, org goals and mission,
bigger orgs will have the HR department structured by _____ ✔✔perception and org goals.
traditional models and alternative models.
Three Significant Changes Facing Healthcare Orgs ✔✔Technological (past 15-20 yrs)
Financial (Decreased reimbursement)
Social- (what society expects of HC orgs)
Define Re-Engineering ✔✔"down-sizing, retrenchment; focus is desired outcome, not the
current situation" what is the outcome we want and how can we re-engineer everything most
effectively and efficiently to get that outcome.
**HR is often affected by staff reductions driven by reengineering programs
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