Keiser COM3131 Final Exam 2018 (KEISERCOM3131FINALEXAM2018(100%ANSWE)
Exam (elaborations)
Keiser COM3131 Final Exam 2018 (100% Answer)
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Course
Keiser COM3131 Final Exam 2018 (KEISERCOM3131FINALEXAM2018(100%ANSWE)
Institution
Keiser COM3131 Final Exam 2018
Question
Question 1
Effective coaches need to:
Answers:
focus most on the coaching philosophy.
focus on the personality of the people involved.
manipulate coaching sessions to their advantage.
attend to both human and business needs.
Question 2
0 out of 2 points
When John lectures employees about...
Keiser COM3131 Final Exam 2018 (KEISERCOM3131FINALEXAM2018(100%ANSWE)
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Keiser COM3131 Final Exam 2018
Question
Question 1
Effective coaches need to:
Answers:
focus most on the coaching philosophy.
focus on the personality of the people involved.
manipulate coaching sessions to their advantage.
attend to both human and business needs.
Question 2
0 out of 2 points
When John lectures employees about what he thinks they should do, they become defensive and
tune out his feedback. To avoid such reactions, John's feedback needs to be:
Answers:
nonpersonal.
interactive.
descriptive.
nonprescriptive.
Question 3
0 out of 2 points
_____ are leaders who focus their energy on helping others improve their performance and
achieve goals.
Answers:
,Coaches
Limited partners
Whistleblowers
Facilitators
Question 4
Which of the following is an objective of counseling?
Answers:
To gain positive work outcomes
To obtain a willingness to change
To enhance relationships
To reinforce positive behaviors and correct negative behaviors
Question 5
Effective feedback should be:
Answers:
balanced.
prescriptive.
untimely.
personal.
Question 6
What is the role of a team leader or a team member at the norming stage of team development?
Answers:
To encourage team members to take on more responsibility and work together to create means
acceptable for solving problems
, To encourage the team members to debrief the project
To encourage the group to establish its mission and purpose, set up a work schedule, and
establish some initial norms for working together
To encourage the members to preserve formality and treat the other members as strangers
Question 7
At the adjourning stage of team development, the team members are most likely to:
Answers:
preserve formality and treat the other members as strangers.
work toward establishing communication channels.
engage in constructive self-change for the good of the group.
disband permanently or take a temporary break.
Question 8
In the _____ stage of team development, teams are at a position in which they have worked
through their differences, their membership is stable, the task is clear, and eyes are on the prize.
Answers:
adjourning
performing
storming
norming
Question 9
Which of the following is an ineffective practice during a negotiation process?
Answers:
Bargaining by focusing on positions rather than interests
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