A medical administrative assistant is providing a patient with instructions about an upcoming mammogram. Which of the following actions should the assistant take to ensure patient understanding? - correct answer a Send the patient an electronic appointment reminder
b Provide the patient with wri...
A medical administrative assistant is providing a patient with instructions about an
upcoming mammogram. Which of the following actions should the assistant take to
ensure patient understanding? - correct answer a Send the patient an electronic
appointment reminder
b Provide the patient with written instructions
c Remind the patient to bring insurance information
d Ask the patient to restate the instructions
Answer: D. Ask the patient to restate the instructions
Which of the following is the amount the medical administrative assistant should
submit to the secondary insurance carrier if the encounter balance is $360 and the
patient has two plans with an 80/20 split? - correct answer a $20
b $72
c $80
d $288
Answer: B. $72
After deactivating the security system, which of the following actions should a
medical administrative assistant take next when opening the office in the morning? -
correct answer a. Access the answering service
b Restock the exam rooms
c Print the appointment schedule for the day
d ensure petty cash is available
, CMMA Exam with correct answers
2024
Answer: A. Access the answering service
When creating a reception area for a pediatric clinic, which of the following items
should the medical administrative assistant include? - correct answer a. Accessible
coffe and tea
b. Artificial plants and floral arrangements for aesthetics
c. stuffed animals and small building blocks
d. candles are a fire hazard, and scentd items might not be pleasing to all patients.
Answer: B. Artificial plants and floral arrangements for aesthetics
Which of the following medical record filing systems protects patient's privacy and
allows for unlimited expansion in a high-volume office? - correct answer a. Numeric
b. alphabetical
c. subject filing
d. chronological
Answer: D. chronological
Which of the following forms is used to submit health insurance claims for a
provider's office? - correct answer a. UB-04
b. CMS-1500
c. DE 2501
d. CMS-1490s
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