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Test Bank for Business Communication In Person, In Print, Online 10th Edition by Amy Newman, Scot Ober
Test Bank for Business Communication In Person, In Print, Online 10th Edition by Amy Newman, Scot Ober
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asdfghjhgfdsdfhjkjhgfduytrewyiuytreyiuytrtyuiuytbvccvbbvcxcbvcbvcjhgfdhgfdfhhgfduytrtTest Bank for
Business Communication in Person, in Print, Online 10th Edition by Amy Newman, Scot
Ober
Chapter 1
1. Employees prefer to receive bad news through the personal medium of email.
M
a. True
b. False
ANSWER: False Your text here 1
ED
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.13.1.3 - 1.3
C
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communication Media Choices
O
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 3:55 PM
N
2. Employers report major deficiencies in the written and oral communication skills of new employees.
a. True
N
b. False
ANSWER: True
O
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
IS
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
SE
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 3:57 PM
U
3. A study of the ten characteristics that employers seek in employees identified communications as the number one skill.
a. True
R
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
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, asdfghjhgfdsdfhjkjhgfduytrewyiuytreyiuytrtyuiuytbvccvbbvcxcbvcbvcjhgfdhgfdfhhgfduytrt
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
M
DATE MODIFIED: 12/11/2013 3:56 PM
4. Successful communication involves messages that are sent, received accurately, and understood.
a. True
ED
b. False
ANSWER: True Your text here 2
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
C
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
O
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communicating in Organizations
N
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 4:05 PM
N
5. The five components of communication are the need for communication, sender, message, audience, and response.
a. True
O
b. False
ANSWER: True
IS
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
SE
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
U
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 4:07 PM
R
6. A communication need is one that forms within your own organization.
a. True
b. False
ANSWER: False
POINTS: 1
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, asdfghjhgfdsdfhjkjhgfduytrewyiuytreyiuytrtyuiuytbvccvbbvcxcbvcbvcjhgfdhgfdfhhgfduytrt
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
M
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 4/30/2014 1:03 PM
ED
7. Facial expressions such as frowns and smiles are nonverbal messages that you formulate in response to communication.
a. True
b. False
ANSWER: True
POINTS: 1
C
DIFFICULTY: Easy
QUESTION TYPE: True / False
O
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
N
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
N
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 4/30/2014 1:04 PM
O
8. Written messages might be conveyed through a brochure, a blog posting, a web page, or a company newsletter.
a. True
IS
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
SE
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC.1 - Purpose
U
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
R
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 4:15 PM
9. Individual experiences, culture, and personality affect how the communication need translates into an actual message.
a. True
b. False
asdfghjkgffhjklkjhpoiuytrtyuiuytrewqwezxcvbnmnbvcvbnmnbvcgfdsdfghjkkhglkpoiuytriiuytrq
, asdfghjhgfdsdfhjkjhgfduytrewyiuytreyiuytrtyuiuytbvccvbbvcxcbvcbvcjhgfdhgfdfhhgfduytrt
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
M
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
ED
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 4:16 PM
10. An example of a communication barrier in the communication system is an employee who is too busy to read an
important email.
a. True
C
b. False
ANSWER: True
O
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
N
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.13.1.2 - 1.2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
N
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: Communication Barriers
O
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/11/2013 4:17 PM
IS
11. Lateral communication typically involves persuading others who report to us.
a. True
b. False
SE
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
U
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
R
STATE STANDARDS: United States - AK - DISC.1 - Purpose
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 7/25/2013 3:42 PM
DATE MODIFIED: 12/12/2013 9:35 AM
asdfghjkgffhjklkjhpoiuytrtyuiuytrewqwezxcvbnmnbvcvbnmnbvcgfdsdfghjkkhglkpoiuytriiuytrq
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