Exam (elaborations)
APCO Module 4 Exam All Possible Questions and Answers with complete solution
- Course
- Institution
Explain why it is important to answer calls promptly. - Answer-Each ring of the telephone seems like an eternity to the caller. The longer the caller waits, the more they slip into a crisis state. Describe why the telecommunicator should never assume multiple calls regarding the same incident are...
[Show more]