Exam (elaborations)
Zendesk Training Exam Questions With 100% Correct Answers
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Zendesk Training Exam Questions With 100% Correct Answers What tickets should be handled first? - answerNew/Open tickets What sort filter should be used? - answerSort by "Updated" so the oldest ticket is the next ticket handled What issues/contacts are priority? - answerCancelations, returns/e...
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