Tow Truck Operator Cert. Study Guide
trucks and buses weighing 33,001 and over with 10 tires or more - answer Class 8 heavy duty trucks can tow
trucks weighing 26,000 through 33,000 pounds with 6 tires or more - answer Class 7 heavy duty trucks can tow
weakness, fatigue, cramps, profuse sweating, headache, dizziness, nausea, and vision problems - answer Symptoms of heat related illnesses
buses, trucks, RVs and vans weighing 19,501 through 26,000 pounds with 6 tires or more. - answer Class 6 medium duty trucks can tow _________________
ask questions, convey knowledge, explain, verify, and put the customer at ease. - answer Speaking skills are important to _________________________________
Listening - answer the most important skill a tower can have
Reading - answer ______________________ carefully is important to avoid making mistakes.
what you write can become a legal issue. - answer Writing is important because ______________________________________
life threatening. - answer Dehydration, heat exhaustion, and heat stroke can be _______________
hypothermia and/or frostbite. - answer Long exposure to sub freezing temperatures and windy conditions can cause ___________________________
The Federal Motor Carrier Safety Administration (FMCSA - answer )What entity has very definitive regulations against use of alcohol before, during, and after operating a commercial motor vehicle?
0.04 or higher. - answer A violation of the FMCSA regulations occurs when blood alcohol content is
alcohol consumption - answer What can negatively affect reaction time, tracking, vision, comprehension, attention, and/or coordination?
reaction time. - answer An increase in total time required to respond to a situation is called tracking. - answer Keeping the vehicle in the position on the roadway with respect to lanes, other vehicles, etc. is called
vision. - answer The ability to perceive or detect an object in motion, and control over
eye movement, and ability to merge two images is called
comprehension. - answer The ability to perceive hazards, to take in what you see and hear is called
attention. - answer The ability to focus attention on one or more driving tasks is called
coordination. - answer Skilled motor performance and coordination as well as skills requiring high levels of precise movement is called
alcohol use. - answer Odor on breath, inability to maintain balance, slurred speech, and poor general awareness are symptoms of
The Federal Motor Carrier Safety Administration (FMCSA) - answer What entity has strict regulations regarding the use of controlled substances before, during, and after operating a commercial motor vehicle?
Amphetamines, Cocaine, Marijuana, Opiates, and Phencyclidine. - answer 5 controlled substances that every driver should be aware of.
dramatically affect driving safety. - answer Any amount of drug use can
infectious diseases - answer Something a tow operator may come into contact with on a frequent basis.
HIV (human immuno-deficiency virus), and HBV (hepatitis B) - answer Two blood born pathogens
blood - answer Something dangerous that tow operators reasonably expect to come into contact with
disposable latex or rubber gloves, face shields, masks, eye protection, and gowns - answer What items should be a part of all tow operator's personal protective equipment?
knowledge of blood born diseases - answer This can save your life.
immediately notify a supervisor with specific details of how the contamination happened.
- answer Any time a tow operator thinks he/she may have been exposed to body fluids or had skin punctured by a needle in a vehicle, he/she should do what?