Exam (elaborations)
Genesys Cloud Implementation Questions and Answers Already Passed
- Course
- Institution
Genesys Cloud Implementation Questions and Answers Already Passed What are the features of the Contact Center? 1. Automated Call Distribution (ACD) 2. Real-time and historical reports 3. Options to integrate Customer Relationship Management (CRM) software like Salesforce or Zendesk, or gener...
[Show more]