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ALS Air-101s the Mission Exam Questions and Answers
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ALS Air-101s the Mission Exam Questions and Answers
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ALS: Air-101s the Mission Exam Questions and AnswersInformative Listening - Answer- When you listen to collect information from others.
Communication - Answer- The process of sharing ideas, information, and messages with others. In the Air Force, most of this involves speaking and writing, but this definition also includes nonverbals, such as body language, graphics, electronic messages, etc.
Organized - Answer- Material being presented in a logical, systematic manner.
Empathetic Listening - Answer- When you listen to understand and help others in situations where emotions and the speaker are involved, not just the message.
Focus - Answer- Carefully reading the words or really listening to the speaker for the real message.
Support - Answer- This type of information substantiates a position.
Listening - Answer- A valuable communication skill and critical to good communications,
but one that gets little respect and attention.
Semantic Barriers - Answer- When the speaker's intent may not be understood by the audience when using words or phrases with more than one meaning; ideas, objects, or actions with more than one word image; or slang, jargon, or organizational acronyms.
Personal - Answer- This category of barriers includes physical fatigue, illness, and discomfort, as well as psychological distractions such as work, family, or financial problems, and can affect listening.
Critical Listening - Answer- When you listen to judge, to evaluate a situation, and make decisions.
Physical Barriers - Answer- Examples include noisy equipment, visual distractions, etc. that block listening motivation.
Critical Thinking - Answer- The act of exercising careful judgment in forming opinions or conclusions.
Eye Contact - Answer- One of the most important factors of nonverbal communication. Memorizing - Answer- The poorest method of delivering talks; should be used very sparingly or not at all.
Helping Relationships - Answer- A relationship with open, honest communication focused on problem-solving and subordinate-led solutions.
Barriers - Answer- Obstacles to effective communication, divided into two basic types: organizational and psychological
One-Way Communication - Answer- A communication style where information flows only one way.
Interpersonal Communication - Answer- A face to face, one way, or multi-directional exchange of verbal messages and nonverbal signals between two or more people for the purpose of gaining a shared meaning.
Resolving Skills - Answer- The ability to prompt someone to generate solutions to problems and reach goals.
Closing Skills - Answer- The summarization of a communication session including main points of discussion, avoiding new material, and motivation for future-given agreed upon
solutions.
Combined Method - Answer- This approach consists of components of both directive and nondirective approaches.
Non-Directive Approach - Answer- This approach is subordinate-centered and uses two-way communication
Responding Skills - Answer- Refers to what you say, how you say it, and how you behave in response to the subordinate's verbal and nonverbal messages
Attending Skills - Answer- Being an active participant and focusing your full attention on someone as he/she speaks.
Directive Approach - Answer- This approach is communicator-centered, one-way communication where the communicator is responsible for determining the nature of the
problem, the best solution and how to implement said solution.
Opening Skills - Answer- The skills used at the beginning of a session to set the tone for
the entire information exchange, to greet and state the purpose of the session, and promote a helping relationship.
Interpersonal Sessions Model - Answer- Communication outline with three phases (pre-
session, session and post-session) to conduct.
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