INTEGRATED OPERATIONS MANAGEMENT
FINAL EXAM 145 QUESTIONS WITH
CORRECT ANSWERS 2024
1. The essence of operations Management can be described by:
Decisions, function, and process
2. The four major decision responsibilities of operations management
are: -
Process, capacity, quality, and inventory
3. Which of the following does not come under the process category of
the operations decision framework?: Product or service inspection
4. Make or buy is an example of what type of strategic decision?:
Process 5. A decision has been made that suppliers will be chosen
based on quality rather than cost. This is an example of which of the
following?: Strategic decision
6. Capacity Decisions: Include staffing and scheduling
7. An example under the capacity area of strategic decisions in
operations would be:: Permanent or temporary investment in a
physical building
8. Inventory decisions and control systems involve:: All of these
,-Determining what order, how much to order, and when to order
-Tracking the flow of materials
-Managing the finished goods inventories
9. The three primary functions that exist in most business
organizations are:: Operations, finance, and marketing
10. Supply chain management includes the integration of:: -Suppliers
-Manufacturers
-Customers
11. Supply chain management includes all of the following except::
Advertising 12. Which of the following is not a characteristic of a
global corporation?: Facilities and plants are located on a country-by-
country basis
13. A global corporation has which of the following characteristics?:
Demand based on worldwide versus a local basis
14. The contemporary operations themes signify that:: Every operation
should be externally directed to meet meet the customers' requirements
15. Which are the common objectives of operations?: Cost, quality,
delivery, and flexibility
, .
16. The operation objectives of quality, cost, and flexibility are::
Connected 17. Which operations objectives does the author suggest as
the basis for improvement in the other operations objectives?: Quality
18. The four elements that form the heat of operations strategy
include:: Mission, distinctive competence, objective, and strategic
decisions
19. Next year's goals is to fill 99% of all orders from stock. This is an
example of which of the following?: Objective
20 A company uses proprietary computer software to offer services that
other companies have not been able to emulate. These services have
enabled Marketing to enter new markets and have caused new
organizational structures to be formed. This is an example of which of
the following?: Distinctive competence
21. Which of the following is NOT a characteristic of a distinctive
competence?: None of the Above
22. Which of the following functions is responsible for the actual
movement of goods and /or services across organizations?: Logistics
23. The supply chain extends from:: supplier to customer
24. The four common objectives of operations are:: Quality, cost,
delivery, and flexibility
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