Tow Truck Operator Cert. Study Guide
trucks and buses weighing 33,001 and over with 10 tires or more - ANSClass 8 heavy duty
trucks can tow
trucks weighing 26,000 through 33,000 pounds with 6 tires or more - ANSClass 7 heavy duty
trucks can tow
weakness, fatigue, cramps, profuse sweating, headache, dizziness, nausea, and vision
problems - ANSSymptoms of heat related illnesses
buses, trucks, RVs and vans weighing 19,501 through 26,000 pounds with 6 tires or more. -
ANSClass 6 medium duty trucks can tow _________________
ask questions, convey knowledge, explain, verify, and put the customer at ease. -
ANSSpeaking skills are important to _________________________________
Listening - ANSthe most important skill a tower can have
Reading - ANS______________________ carefully is important to avoid making mistakes.
what you write can become a legal issue. - ANSWriting is important because
______________________________________
life threatening. - ANSDehydration, heat exhaustion, and heat stroke can be
_______________
hypothermia and/or frostbite. - ANSLong exposure to sub freezing temperatures and windy
conditions can cause ___________________________
The Federal Motor Carrier Safety Administration (FMCSA - ANS)What entity has very
definitive regulations against use of alcohol before, during, and after operating a commercial
motor vehicle?
0.04 or higher. - ANSA violation of the FMCSA regulations occurs when blood alcohol
content is
alcohol consumption - ANSWhat can negatively affect reaction time, tracking, vision,
comprehension, attention, and/or coordination?
reaction time. - ANSAn increase in total time required to respond to a situation is called
tracking. - ANSKeeping the vehicle in the position on the roadway with respect to lanes,
other vehicles, etc. is called
, vision. - ANSThe ability to perceive or detect an object in motion, and control over eye
movement, and ability to merge two images is called
comprehension. - ANSThe ability to perceive hazards, to take in what you see and hear is
called
attention. - ANSThe ability to focus attention on one or more driving tasks is called
coordination. - ANSSkilled motor performance and coordination as well as skills requiring
high levels of precise movement is called
alcohol use. - ANSOdor on breath, inability to maintain balance, slurred speech, and poor
general awareness are symptoms of
The Federal Motor Carrier Safety Administration (FMCSA) - ANSWhat entity has strict
regulations regarding the use of controlled substances before, during, and after operating a
commercial motor vehicle?
Amphetamines, Cocaine, Marijuana, Opiates, and Phencyclidine. - ANS5 controlled
substances that every driver should be aware of.
dramatically affect driving safety. - ANSAny amount of drug use can
infectious diseases - ANSSomething a tow operator may come into contact with on a
frequent basis.
HIV (human immuno-deficiency virus), and HBV (hepatitis B) - ANSTwo blood born
pathogens
blood - ANSSomething dangerous that tow operators reasonably expect to come into
contact with
disposable latex or rubber gloves, face shields, masks, eye protection, and gowns -
ANSWhat items should be a part of all tow operator's personal protective equipment?
knowledge of blood born diseases - ANSThis can save your life.
immediately notify a supervisor with specific details of how the contamination happened. -
ANSAny time a tow operator thinks he/she may have been exposed to body fluids or had
skin punctured by a needle in a vehicle, he/she should do what?
daily pre-trip truck inspections - ANSWhat kind of inspections are a must to begin the day?
The Federal Motor Carrier Safety Administration (FMCSA) - ANSWho requires drivers of
commercial vehicles to inspect all safety related items on the vehicle?
record and report the defect, signing the Vehicle Inspection Report (VIR). - ANSIf a defect is
found during inspection of the vehicle, a driver must do what?