Exam (elaborations)
Zendesk Training complete solution 2023/2024
- Course
- Institution
Tips to be an Active Listener? (5) - CORRECT ANSWER-10 second rule Limit distraction (No phone, Slack on mute) Don't interrupt (Write down questions/thoughts) Clarify & paraphrase Listen to emotions How to be an active listener? (5) - CORRECT ANSWER-1. Ask Questions 2. Seek Elaboration (Repea...
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