IOP Exam 3 2024 with 100% correct answers
35. Brad, a retail store manager, notices that one of his employees, Eric, is sleeping in the break room during his shift. Brad needs to give Eric feedback that this conduct is not allowed. You advise Brad that the feedback would be best delivered to Eric...
1). 35. brad, a retail store manager, notices that one of his employees, eric, is sleeping in the
break room during his shift. brad needs to give eric feedback that this conduct is not
allowed. you advise brad that the feedback would be best delivered to eric:
a) as soon as possible after eric's behavior was observed.
b) at the beginning of eric's next shift.
c) during eric's performance appraisal meeting next week.
d) during eric's year-end review meeting next month.
Ans: A) as soon as possible after Eric's behavior was observed.
2). 2. even if an organization has an extremely effective selection system, it may still need to
conduct some training because:
a) many applicants misrepresent their skills when they apply for a job.
b) most selection systems still do a relatively poor job of identifying competent applicants.
c) most applicants will not know aspects of jobs that are specific to a particular
organization.
d) it is legally required in the united states.
Ans: C) most applicants will not know aspects of jobs that are specific to a particular
organization.
3). 3. even if an organization has an extremely effective selection system, it may still need to
conduct some training because:
a) most organizations have requirements they deliberately don't list in job descriptions.
b) most job analyses do a poor job of identifying key components of a position.
c) training is required if an organization wants to sell stock.
d) advancements in technology may require employees to learn new skills.
Ans: D) advancements in technology may require employees to learn new skills.
4). 4. one reason that training is important to organizations is that such programs can lead to:
a) an increase in the cognitive ability of the workforce.
b) increased organizational commitment.
c) an increase in the situational specificity of the training programs.
d) an increase in counterproductive behavior.
Ans: B) increased organizational commitment.
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, 5). 5. the formal procedures that a company utilizes to facilitate learning so that the resultant
behavior contributes to the attainment of company goals and objectives are referred to as:
a) psychological fidelity.
b) performance appraisal.
c) job analysis.
d) training.
Ans: D) training.
6). 6. according to the textbook, which of these is the best example of training?
a) while chatting over coffee, juanita lets tracy know that in order to get ahead in the
workplace, she should try to play golf with her supervisor.
b) calvin gives his employee low ratings on a performance appraisal and asks that
employee to meet with him to set some goals for the next performance appraisal.
c) lester watches a presentation that tells him more about his company's products so that
he can sell them more effectively.
d) anya quizzes her employees to learn what facts about the company's products they
tend to misunderstand.
Ans: C) Lester watches a presentation that tells him more about his company's
products so that he can sell them more effectively.
7). 7. _____ analysis determines where the training needs are in a particular company; _____
analysis determines what behaviors need to be improved.
a) locale; behavioral
b) organizational; person
c) positional; behavioral
d) organizational; task
Ans: D) Organizational; task
8). 8. janice is interested in determining what goals are not being reached in her company. she
should conduct a(n) _____ analysis.
a) person
b) task
c) organizational
d) demographic
Ans: C) organizational
9). 9. organizational analysis, task analysis, and person analysis are all examples of:
a) training needs analysis.
b) instructional design.
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, c) training transfer.
d) training delivery.
Ans: A) training needs analysis.
10). 10. which of these is a type of training needs analysis?
a) cwb analysis
b) job analysis
c) matrix analysis
d) demographic analysis
Ans: D) demographic analysis
11). 11. casey is conducting an organizational analysis for bmh corp. she finds that the
company's long-term goal of being ranked as number one in pet food sales is not being
reached. casey's organizational analysis should also consider:
a) performance appraisal data.
b) liquid capital reports.
c) job matrix data.
d) the culture of training and development in the organization.
Ans: D) the culture of training and development in the organization.
12). 12. the type of job analysis most often used to determine training needs is:
a) person-oriented.
b) organization-oriented.
c) task-oriented.
d) learning-oriented.
Ans: C) task-oriented.
13). 13. which of these needs analyses involve subject matter experts (smes) who are familiar
with a job to respond to a series of items in a checklist format?
a) task analysis
b) demographic analysis
c) organizational analysis
d) worker analysis
Ans: A) task analysis
14). 14. zora works in an organization in which a fair number of employees are older adults
who have limited experience with new technology. as she needs to understand how and in
what areas this group might need training, she should conduct a(n) _____ analysis.
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, a) political
b) task
c) organizational
d) demographic
Ans: D) demographic
15). 15. the term human capital refers to:
a) the ksaos that require training.
b) how much employees should be paid for their work, considering working conditions,
skills required, and other factors.
c) the education, training, and experiences of employees that provide value to
organizations.
d) the utility of keeping a seasoned employee rather than hiring a new employee.
Ans: C) the education, training, and experiences of employees that provide value to
organizations.
16). 16. performance appraisal data, employee self-nominations, and diagnostic testing can
contribute to a _____ analysis, which can be used to identify those employees who need
training.
a) demographic
b) job
c) human capital
d) person
Ans: D) person
17). 17. nick is determining what training older employees need in cutting-edge computer
technology. nick is likely conducting a:
a) diversity assessment.
b) skills analysis.
c) demographic analysis.
d) matrix analysis.
Ans: C) demographic analysis.
18). 18. which of these is the best definition of continuous learning?
a) practicing a skill over and over until it is automatic
b) taking as many academic courses as possible
c) learning how to learn
d) getting trained on a skill, and then training someone else on that skill
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