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  • March 25, 2024
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NURS 381 Final Exam Review

Leadership
 Types of Leadership Styles
o Autocratic
 “The Manager of the flu clinic at the public health department is not open to
suggestions and gives orders on how to carry out community clinics.”
o Transactional
 “The director of acute care requests monthly reports detailing the number of
successful IV insertions on the first try. A 90% success rate will result in bonuses
for the staff.”
o Laissez-Faire
 “Your manager in the pediatric unit rarely speaks to employees but seems to
step in when a crisis occurs”
o Democratic
 “The VP of patient care services has invited you to a forum to share your
recommendations on developing a new central line insertion protocol for your
unit”
o Transformational
 “At the monthly department meeting, your director at the community health
clinic shared his / her vision for what an effective and efficient program might
look like 3 years from now.”
 Social Power
o Coercive
 “Your manager has decided that all of the office personnel will all lose lunch
hour privileges if one more person abuses the time allotted for breaks.:
o Legitimate
 “The department director for the STD clinic has asked you to take call for one
day because she / he covered for your position last week when you were out
sick”
o Referent
 “You identify with your manager and aspire to be like him / her. You decide that
you would like to develop into the same type of leader.”
o Reward
 “An outside consulting firm has been brought in by your manager to measure
compliance with expectations and your annual raise depends on their
evaluation.”
o Expert
 “Your new manger has years of experience performing and researching the
procedure being proposed for your unit.”
o Informational
 “The Unit manager leaves a posting in the break room with suggestions on how
to approach family members who continue to violate visiting guidelines and
states to come to him / her with additional suggestions”
 Communication in Leadership
o Remember : Listening is critically important to be effective
 Building Community Partnerships

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