Exam (elaborations)
HCA101 FINAL EXAM QUESTIONS AND ANSWERS 2024
- Course
- Institution
HCA101 FINAL EXAM QUESTIONS AND ANSWERS 2024 Ways to Communicate with Angry Clients - answer1. Recognize client feels frustrated/frightened. Use empathy and stay non-judgmental. 2. Treat client with respect and dignity! DIPPS. 3. Answer client's questions thoroughly and clearly. If cannot answ...
[Show more]