BLET Communication Skills questions with correct answers. 74 Q&A, 2024.
6 views 0 purchase
Course
BLET
Institution
BLET
BLET Communication Skills questions with correct answers. 74 Q&A, 2024.
Speak plainly
Avoid stuttering and incomplete sentences
Utilize voice commands
1. Commanding citizens to stay away from a crime scene.
2. Commanding suspects to stay in their cars during a high risk vehicle stop.
3. Mov...
blet communication skills questions with correct a
Written for
BLET
All documents for this subject (68)
Seller
Follow
ACADEMICAIDSTORE
Reviews received
Content preview
BLET Communication Skills questions with
correct answers. 74 Q&A, 2024.
Speak plainly
Avoid stuttering and incomplete sentences
Utilize voice commands
1. Commanding citizens to stay away from a crime scene.
2. Commanding suspects to stay in their cars during a high risk vehicle stop.
3. Moving individuals while you are directing traffic.
4. Directing multiple suspects during a raid or residential search.
Verbal Commands
should be direct, somewhat loud, and authoritative.
Common body language
1. Hesitation
2. Lack of eye contact.
3. Looking through you eye contact.
4. Interruption - Doesn't listen to person
Common body language
1.Tense, impatient posture
2. Slumping downtrodden posture
3. Words or nonverbal message don't match.
Accounts for 55% of the meaning of a message
is non verbal and is also body language.
Proxemics
The study of personal space and comfort levels.
Your presence is
the first level and your voice is the second.
Avoid
Slang terms
Never use
profanity.
, If your breath is shallow and irregular,
your voice will be thin and weak.
Paralanguages
addresses qualities such a voice pitch, range, timbre, resonance, speed, and speech difficulties, such as,
lisping or stuttering.
Paralanguages
accounts for 35% of body language.
"Loaded" words
lazy, incompetent, stupid, unmotivated, and worthless.
"Loaded" words
will cause a person to become defensive and stop listening.
"You" statements
is "you" followed buy a loaded word.
Know their history and
don't be too general.
The purpose of assertive criticism
is to solve the problem, not punish the other person for their behavior.
Assertive criticisms
describe behavior that may create problems witht attecking the person involved.
Hesitation
'ums and ahs'
Lack of eye contact
One of the most critical nonverbal cues.
"looking through you" eye contact
An aggressive person that may stare at someone without really making eye contact.
Interruption
finishing what the other person is saying.
Tense, impatient posture
Aggressive posture that clenching fist, tightening jaw muscles, and waving arms.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller ACADEMICAIDSTORE. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.49. You're not tied to anything after your purchase.