Exam (elaborations)
APSM 3340 Final Professor Stone Questions with Complete Solutions
- Course
- APSM 3340
- Institution
- Southern Methodist University
APSM 3340 Final Professor Stone Questions with Complete Solutions
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APSM 3340 Final Professor Stone Questions with Complete SolutionsSingle Trait Personality Systems Correct Answer-Focus of control, optimism, risk propensity, self-esteem, and self-efficacy.
Attribution Theory Correct Answer-The process of determining why we behave in certain ways.
*Every one of us tries to find reasons behind behavior every day—our own, those around us, football players on TV—in fact, we do this continually.
Power in an Organization: Organizational Power (Kenneth Lay at Enron) Correct Answer-POSITION POWER
Coercive power
Connection power
Reward power
Legitimate power MIDDLE
Referent power
Informational power
Expert power
PERSONAL POWER
Group Dynamics Correct Answer-Group norms are enforced by peer pressure, Communication and Conflict Resolution Correct Answer-*Conflict management is based on two dimensions (concern for others' needs and concern for your own needs).
*These dimensions result in three types of behavior: passive, aggressive,
and assertive.
*Avoiding
Accommodating
Forcing
Negotiating
Collaborating
*BCF statements describe conflicts in terms of behavior, consequences, and feelings. That is, when you do B (behavior), C (consequences) happens, and you feel F (feelings).
Teams versus Groups Correct Answer-*Groups have a clear leader and two or more members who perform independent jobs with individual accountability, evaluation, and rewards.
*Teams are groups whose members share leadership and whose members perform interdependent jobs, with individual and group accountability, evaluation, and rewards. Table 9.1 further distinguishes between groups and teams.
Leadership Styles Correct Answer-*Groups: Have a clear leader *Teams: Members share their leadership
Group Processes Correct Answer-The patterns of interactions that emerge as group members work together. Group dynamics is another term for group process. Group process often changes over time, and it is not something people figure out on their own. Careful and thoughtful training in group process is crucial for teams to be effective.
Types of Groups Correct Answer-*The terms management-directed, semi-autonomous, and self-managed (or directed) are commonly used to
differentiate groups. *Formal or informal *Functional or cross-functional
*Command or task
4 Factors of group performance Correct Answer-*Organizational Context:Environment, mission, strategy, culture, structure, systems and processes
*Group structure:Type, size, composition, leadership, objectives
*Group process:roles, norms, cohesiveness, status, decision making and conflict resolution
*Group development stage:orientation, dissatisfaction, resolution, production, termination
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