APSM 3340 FINAL EXAM Questions with Complete Solutions
Be able to explain why you want to work in sports in the way we described CORRECT ANSWER I want to work in the sports world because it is such a powerful industry that is constantly growing and changing. I believe there is something so special about athletes and their love for their game, but also how management and the other side of sports handles everything. I would love to work public relations in the sports world because there is always something new happening in sports,
whether a crisis or new campaign, and I believe I could have a positive impact on the industry as a whole.
Know and understand the steps of the strategic process CORRECT ANSWER 1. Developing the mission
2. Analyzing the environment
3. Setting objectives 4. Developing strategies (corporate, business and functional levels) 5. Implementing and controlling strategies
1. Know your top 5 strengths (strengths quest) and be able to explain what each of them mean CORRECT ANSWER o My five strengths were positivity, harmony, woo, futuristic, and empathy. Positivity means
that I am quick to smile and praise. I also look out for the positive in each situation. My glass is always half full. Harmony means that I look for areas of agreement. To me there is very little to be gained from conflict and friction so I look to hold them to a minimum. Woo stands for winning over others. I enjoy meeting new people and getting them to
like me. I am rarely intimidated. I am futuristic because the future fascinates me. I am always looking to peep over the horizon into the future. And lastly I am empathetic because I am able to sense the emotions around me. I am able to see through other people's eyes and share their perspective.
Know the size of the North American sports market CORRECT ANSWER We are a 70-billion-dollar market
Describe the responsibilities of a sport's manager CORRECT ANSWER A sport manager is responsible for achieving the sport organization's objectives through efficient and effective use of resources
Explain what resources a sports manager has available CORRECT ANSWER Human resources, informational resources, financial resources, physical resources
Know and be able to explain the five management skills CORRECT ANSWER technical skills, people skills, communication skills, conceptual skills, descion-making skills
Define the four management functions CORRECT ANSWER Plan, Organize, Lead, Control
Explain the roles managers play - interpersonal, informational, and decisional roles of management CORRECT ANSWER Interpersonal- figurehead, leader, liaison Informational roles- monitor, disseminator, spokesperson Decisional roles- entrepreneur, disturbance handler, resource allocator, negotiator
Explain how managers differ CORRECT ANSWER At various levels of
management, different management skills are needed, different functions
are performed, and different roles are played.
Depends on the: i. Levels of management, types of managers, management skills needed, management functions preformed, type of business
Describe the five components of the internal environment (Management,
Mission, Resources, System Process, Structure) - know what factors the company has control over! CORRECT ANSWER Management
♣ Plan, organize, lead, control
Resources
♣ Human resources, financial resources, physical resources, informational resources
Mission
♣ An organization's purpose or reason for being
♣ An outcome that an organization strives to attain
♣ Something relevant to all stakeholders!
System Process
♣ Transforming inputs into outputs Structure ♣ How a company groups resources to accomplish the mission