IOP Exam 3 Questions with 100% Correct Answers
35. Brad, a retail store manager, notices that one of his employees, Eric, is sleeping in
the break room during his shift. Brad needs to give Eric feedback that this conduct is not
allowed. You advise Brad that the feedback would be best delivered t...
IOP Exam 3 Questions with 100% Correct Answers 35. Brad, a retail store manager, notices that one of his employees, Eric, is sleeping in the break room during his shift. Brad needs to give Eric feedback that this conduct is not allowed. You advise Brad that the feedback would be best delivered to Eric: A) as soon as possible after Eric's behavior was observed. B) at the beginning of Eric's next shift. C) during Eric's performance appraisal meeting next week. D) during Eric's year -end review meeting next month. - Answer - A) as soon as possible after Eric's behavior was observed. 2. Even if an organization has an extremely effective selection system, it may still need to conduct some training because: A) many applicants misrepresent their skills when they apply for a job. B) most selection systems still do a relatively poor job of identifying competent applicants. C) most applicants will not know aspects of jobs that are specific to a particular organization. D) it is legally required in the United States. - Answer - C) most applicants will not know aspects of jobs that are specific to a particular organization. 3. Even if an organization has an extremely effective selection system, it may still need to conduct some training because: A) most organizations have requirements they deliberately don't list in job descriptions. B) most job analyses do a poor job of identifying key components of a position. C) training is required if an organization wants to sell stock. D) advancements in technology may require employees to learn new skills. - Answer - D) advancements in technology may require employees to learn new skills. 4. One reason that training is important to organizations is that such programs can lead to: A) an increase in the cognitive ability of the workforce. B) increased organizational commitment. C) an increase in the situational specificity of the training programs. D) an increase in counterproductive behavior. - Answer - B) increased organizational commitment. 5. The formal procedures that a company utilizes to facilitate learning so that the resultant behavior contributes to the attainment of company goals and objectives are referred to as: A) psychological fidelity. B) performance appraisal. C) job analysis. D) training. - Answer - D) training. 6. According to the textbook, which of these is the BEST example of training? A) While chatting over coffee, Juanita lets Tracy know that in order to get ahead in the workplace, she should try to play golf with her supervisor. B) Calvin gives his employee low ratings on a performance appraisal and asks that employee to meet with him to set some goals for the next performance appraisal. C) Lester watches a presentation that tells him more about his company's products so that he can sell them more effectively. D) Anya quizzes her employees to learn what facts about the company's products they tend to misunderstand. - Answer - C) Lester watches a presentation that tells him more about his company's products so that he can sell them more effectively. 7. _____ analysis determines where the training needs are in a particular company; _____ analysis determines what behaviors need to be improved. A) Locale; behavioral B) Organizational; person C) Positional; behavioral D) Organizational; task - Answer - D) Organizational; task 8. Janice is interested in determining what goals are not being reached in her company. She should conduct a(n) _____ analysis. A) person B) task C) organizational D) demographic - Answer - C) organizational 9. Organizational analysis, task analysis, and person analysis are all examples of: A) training needs analysis. B) instructional design. C) training transfer. D) training delivery. - Answer - A) training needs analysis. 10. Which of these is a type of training needs analysis? A) CWB analysis B) job analysis C) matrix analysis D) demographic analysis - Answer - D) demographic analysis 11. Casey is conducting an organizational analysis for BMH Corp. She finds that the company's long -term goal of being ranked as number one in pet food sales is not being reached. Casey's organizational analysis should also consider: A) performance appraisal data. B) liquid capital reports. C) job matrix data. D) the culture of training and development in the organization. - Answer - D) the culture of training and development in the organization. 12. The type of job analysis MOST often used to determine training needs is: A) person -oriented. B) organization -oriented. C) task -oriented. D) learning -oriented. - Answer - C) task -oriented. 13. Which of these needs analyses involve subject matter experts (SMEs) who are familiar with a job to respond to a series of items in a checklist format? A) task analysis B) demographic analysis C) organizational analysis D) worker analysis - Answer - A) task analysis
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