NSHC Exam (End of Chapter Quizzes) The WHO recommends a change in the management of chronic conditions. What is it? A) improved diagnostics B) sharing of interventions globally C) actively engaging patients D) more friends/family support - correct answer C - Actively engaging patients (page 1) One with a tendency to communicate as a "director" may need to modify which of the following behaviors? A) low tolerance for others feelings B) staying on task C) guiding change D) liking change - correct answer A) low tolerance for others feeling (page 36 and 39) In telephonic coaching, all of the following are accepted ways of enhancing the conversation EXCEPT: A) use of a headset B) use of a speakerphone C) closing your eyes D) post a "do not interrupt sign" - correct answer B. (Page 56) All of the following are reasons given by healthcare providers for not using Teach Back EXCEPT: A) not worth the effort B) too time consuming C) made simple enough the first time D) its difficult for patients to understand - correct answer D (page 70 -71) Ones values and beliefs that affect healthcare are most often based on: A) knowledge B) clinicians influence C) cost D) the social context of life - correct answer D (page 96) A goal is what a client _____ _____ _____. - correct answer Wants to achieve (page 110) In the early 80s, MI (motivational interviewing) was first used with clients who were addicted to: A) alcohol B) opiates C) gambling D) smoking - correct answer A (page 125) Select the example that best demonstrates "sustain talk" A) "I might be able to change that" B) "I believe I can change that" C) " I'm not sure I can change" D) "I want to change" - correct answer C (page 127) Positive psychology exercises can help the client be more: A) responsible B) discretionary C) self -determined D) timely - correct answer C (page 175) All of the following are considered popular "co -behaviors" of smoking EXCEPT: A) when drinking alcohol B) smoking after a meal C) reading D) on a work break - correct answer C (page 186) The primary reason given by adults for not adopting healthy behaviors to manage stress is: A) too busy B) too overwhelmed C) too fatigued D) not interested - correct answer A (pg 216) Which of the following describes a standard of care being used? A) therapist generates own treatment plan B) clinicians select own handouts for families C) staff uses same teaching tool for all clients who want to lose weight D) each physician determines each clients treatment plan - correct answer C (page 247) Which of the following is an example of internal benchmarking? A) comparing your agency's heart failure outcomes with those of AHA B) contrasting your ACO's outcomes with a sister ACO C) measuring the diabetes outcomes of two different agencies
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