TEST BANK
Medical Assisting Administrative & Clinical Competencies
(MindTap Course List) 9th Edition
by Michelle Blesi, All Chapters 1 - 58
,TABLE OF CONTENTS
Chapter 1: The Medical Assistant, Health Care Team, and Medical Environment
Chapter 2: Professionalism
Chapter 3: Legal and Ethical Issues
Chapter 4: Applying Communication Skills
Chapter 5: Introduction to Medical Terminology
Chapter 6: Anatomic Descriptors and Fundamental Body Structure
Chapter 7: The Nervous System
Chapter 8: The Senses
Chapter 9: The Integumentary System
Chapter 10: The Skeletal System
Chapter 11: The Muscular System
Chapter 12: The Respiratory System
Chapter 13: The Circulatory System
Chapter 14: The Lymphatic/Immune System
Chapter 15: The Digestive System
Chapter 16: The Urinary System
Chapter 17: The Endocrine System
Chapter 18: The Reproductive System
Chapter 19: Telephone Communications
Chapter 20: Written Communications
Chapter 21: The Office Environment, Computers, and Equipment
Chapter 22: Scheduling Appointments and Receiving Patients
Chapter 23: The Medical Record, Documentation, and Filing
Chapter 24: Health Insurance
Chapter 25: Procedural and Diagnostic Coding
Chapter 26: Patient Accounts
Chapter 28: Patient Billing, Posting Patient Payments, and Collecting Fees
Chapter 29: Banking Procedures
Chapter 30: Accounts Payable and Accounting Procedures
Chapter 31: Infection Control and Medical Asepsis
Chapter 32: The Medical History and Patient Screening
Chapter 33: Body Measurements and Vital Signs
Chapter 34: Preparing for Examinations
Chapter 35: The Physical Exam
Chapter 36: Specialty Examinations and Procedures
Chapter 38: Pediatric Examinations
Chapter 39: Geriatrics
Chapter 40: Mental Health
Chapter 41: The Physician's Office Laboratory
Chapter 42: Specimen Collection and Processing
Chapter 43: Blood Specimen Collection
Chapter 44: Diagnostic Testing
Chapter 45: Cardiology Procedures
, Chapter 46: Radiology Procedures
Chapter 47: Preparing for Surgery
Chapter 48: Assisting with Minor Surgery
Chapter 49: Pharmacology Fundamentals
Chapter 50: Measurement Systems, Basic Mathematics, and Dosage Calculations
Chapter 51: Administering Oral and Noninjectable Medications
Chapter 52: Administering Injections and Immunizations
Chapter 53: Emergencies in the Medical Office and the Community
Chapter 54: First Aid for Accidents and Injuries
Chapter 55: Rehabilitation
Chapter 56: Nutrition, Exercise, and Healthy Living
Chapter 57: Practicum and the Job Search
Chapter 58: Managing the Office
,Chapter 1
1. Medical assisting is probably right for you if you:
a. like to work alone, completing tasks independently.
b. are more comfortable completing a consistent task daily.
c. do not like variety in your job.
d. are interested in a career in an expanding field.
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:31 AM
2. Which category of skills includes those that keep medical assistants practicing within their scope of practice?
a. communication
b. legal and ethical concepts
c. instruction
d. operational functions
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
REFERENCES: Figure 1-4
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:46 AM
3. Which of these is an example of an administrative skill?
a. collecting specimens
, b. performing vital signs
c. administering medications
d. preparing medical records
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:51 AM
4. Which of these is an example of a clinical skill?
a. performing patient screenings
b. performing bookkeeping and collection procedures
c. scheduling appointments
d. preparing submittal (―clean‖) insurance forms
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:55 AM
5. The majority of medical assistants work in which type of environment?
a. surgical
b. insurance company
c. ambulatory care
d. laboratory
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
,DATE MODIFIED: 10/12/2022 5:59 AM
6. The expenses involved in running a business have made which of the following rare today?
a. solo practices
b. partnerships
c. multi-provider clinics
d. hospitals
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the Words to Know in
this chapter
MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/27/2020 11:54 AM
7. Urgent care centers:
a. originated about 10 years ago.
b. are usually open only on weekends.
c. typically require patients to make an appointment.
d. take care of patients with acute illness or injury.
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:01 AM
8. The Patient-Centered Medical Home (PCMH) is a team-based model of care led by:
a. a surgeon.
b. a patient.
c. a personal provider.
d. a health insurance company representative.
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the Words to Know
in this chapter
MASS.BLES.22.01.KB07 - Partner with health care teams to attain optimal patient health
, outcomes
MASS.BLES.22.01.KB12 - Describe alternatives to the traditional medical model
ACCREDITING STANDARDS: ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal patient health
outcomes
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:03 AM
9. According to the U.S. Department of Labor, for the period 2018 to 2028, the employment of medical assistants is
expected to .
a. grow 118 percent
b. grow 23 percent
c. remain about the same
d. shrink 17 percent
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB09 - Describe the current employment outlook for the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.a - Describe the current employment outlook for the medical
assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:19 AM
10. The primary purpose of the American Association of Medical Assistants (AAMA) was to:
a. be the only professional organization for medical assistants.
b. raise the standards of the medical assistant profession.
c. to provide a professional membership and certification for several allied health occupations.
d. to provide pathways to lifelong learning in related health care disciplines.
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:16 AM
11. Candidates for the CMA (AAMA) Certification Exam are allowed a -day period in which to take the exam.
a. 30
b. 60
, c. 90
d. 120
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB13 - Compare licensure and certification requirements of allied
health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:48 AM
12. Which organization offers the Registered Medical Assistant certification?
a. American Medical Technologists (AMT)
b. American Association of Medical Assistants (AAMA)
c. National Center for Competency Testing (NCCT)
d. American Academy of Professional Coders (AAPC)
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:51 AM
13. Which organization offers certification examinations for the National Certified Medical Assistant and National
Certified Medical Office Assistant?
a. American Academy of Professional Coders (AAPC)
b. National Healthcareer Association (NHA)
c. American Medical Technologists (AMT)
d. National Center for Competency Testing (NCCT)
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
, requirements, the process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:56 AM
14. Candidate certification from the National Center for Competency Testing (NCCT) is valid for a period of years,
from the date of certification indicated on each candidate’s certificate.
a. 2
b. 5
c. 7
d. 10
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
registration
MASS.BLES.22.01.KB13 - Compare licensure and certification requirements of allied
health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:59 AM
15. A requirement for maintaining National Center for Competency Testing (NCCT) certification is the accrual of
clock hours of continuing educa tion each year.
a. 14
b. 10
c. 22
d. 34
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
registration
MASS.BLES.22.01.KB13 - Compare licensure and certification requirements of allied
health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 5:01 AM
16. To qualify to sit for a National Healthcareer Association (NHA) certification exam, you must graduate from an NHA-
approved health care training program or have at least:
, a. six months of full-time job experience and a high school diploma or GED.
b. six months of full-time job experience and an associate’s degree.
c. one year of full-time job experience and a high school diploma or GED.
d. one year of full-time job experience and an associate’s degree.
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
registration
MASS.BLES.22.01.KB13 - Compare licensure and certification requirements of allied
health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 5:05 AM
17. The American Academy of Professional Coders (AAPC) offers several types of certifications. Which of the
following is not an AAPC certification?
a. Certified Professional Coder (CPC) (Outpatient Physician Office Credential)
b. Certified Professional Coder (CPC-OP) (Outpatient Clinic)
c. Certified Professional Coder-Hospital Outpatient (CPC-H) (Outpatient Hospital/Facility Credential)
d. Certified Professional Coder-Payer (CPC-P) (Payer Coding Credential)
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB10 - Summarize licensure, accreditation, certification, and
registration
MASS.BLES.22.01.KB13 - Compare licensure and certification requirements of allied
health professionals
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing
requirements, the process to obtain the credential and the importance of credentialing
DATE CREATED: 7/2/2021 5:07 AM
DATE MODIFIED: 7/8/2021 7:00 AM
18. Which of the following is the American Academy of Professional Coders (AAPC) certification for physician practice?
a. Certified Professional Coder-Payer (CPC-P)
b. Certified Medical Administrative Assistant (CMAA)
c. Certified Professional Coder-Hospital Outpatient (CPC-H)
d. Certified Professional Coder (CPC)
ANSWER: d
POINTS: 1
