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Assignment Two –
LABC
BOOTS UK LIMITED
,NAME
BTEC Business Level 3
Unit 8 – Recruitment and Selection Process – Assignment 2
Contents:
Introduction
B. P3 Prepare appropriate documentation for use in selection and recruitment activities.
1. Self-Assessment skills audit
2. Personal CV
3. Letter of application
4. Job description, Person specification, Job Advert
5. Completed application form
B. P4 Participate in the selection interviews, as an interviewer and interviewee
B. M2 in recruitment interviews demonstrate analytical responses and questioning to allow
assessment of skills and knowledge
B. D2 Evaluate how well the documents prepared and participation in the interview activities
supported the process for a job offer
C. P5 Complete a SWOT analysis on your performance in role in the interviewing activities
1. SWOT analysis as an interviewee
2. SWOT analysis as an interviewer
3. Conclusion
C. P6 Prepare a personal skills development plan for future interview situations
C. M3 Analyse the results of the process and how your skills development will contribute to your
future success
C. D3 Evaluate how well the recruitment and selection process complied with best practice,
drawing reasoned conclusions as to how it will support your future career
,NAME
BTEC Business Level 3
Unit 8 – Recruitment and Selection Process – Assignment 2
Introduction:
This report will cover my involvement in the recruitment and selection process, and how I performed
in it. I will evaluate the impact of my interview participation and application documents on the job
offer I pursued, and analyse the strengths and weaknesses of my approach. Furthermore, I will
create a personal development plan to identify areas for improvement and establish methods for
achieving progress. Additionally, I will explore the value of developing employability skills during the
recruitment and selection process and the advantages they could provide in the future.
Within Boots there is a vast range of jobs to apply to from retail to pharmacy. Down below outlines
some jobs that Boots offers:
Boots Beauty Specialist
A Boots beauty specialist is responsible for providing expert advice and guidance to customers
regarding beauty products sold in Boots stores. They are knowledgeable about various beauty
brands, skincare, makeup, haircare, and fragrance products, and can recommend products to
customers based on their specific needs and preferences.
Boots beauty specialists are also responsible for delivering exceptional customer service, providing
product demonstrations, conducting skin consultations, and offering beauty treatments such as
facials and makeovers. They must stay up-to-date with the latest beauty trends, products, and
techniques and ensure that they provide accurate information to customers.
In addition to their customer-facing duties, Boots beauty specialists are also responsible for ensuring
that the beauty section of the store is well-stocked, tidy, and visually appealing. They may also be
responsible for maintaining records of customer consultations, product sales, and inventory levels.
Boots Retail Assistant
Boots retail assistants must be customer-focused, approachable, and friendly, with excellent
communication and interpersonal skills. They must also be knowledgeable about the products sold
in the store and be able to provide accurate and helpful information to customers. Additionally, they
must be able to work effectively as part of a team and be willing to take on a variety of tasks as
needed to support the smooth running of the store.
Boots Pharmacy Dispenser
Boots pharmacy dispensers must have a good understanding of pharmacy practices and procedures,
including health and safety regulations, legal requirements, and good practice guidelines. They must
also have excellent attention to detail and be able to work accurately and efficiently under pressure.
Strong communication and customer service skills are also essential, as they may need to provide
advice and support to customers regarding their medications. Additionally, they must be able to
work effectively as part of a team and be willing to take on a variety of tasks as needed to support
the smooth running of the pharmacy.
, NAME
BTEC Business Level 3
Unit 8 – Recruitment and Selection Process – Assignment 2
Customer Service Advisor
Boots customer advisors must have excellent communication and interpersonal skills, as well as a
friendly and approachable manner. They must also have a good understanding of the products and
services offered by Boots, and be able to provide accurate and helpful information to customers.
Strong organisational and time management skills are also important, as they may need to juggle
multiple tasks and priorities. Additionally, they must be able to work effectively as part of a team and
be willing to take on a variety of tasks as needed to support the smooth running of the store.
I have chosen to concentrate on the potential position of a Boots Beauty Specialist. This job role
aligns with my interests and values, as I have a passion for beauty and enjoy helping others feel
confident and beautiful. I recognise that this role demands a blend of technical abilities,
interpersonal skills, and knowledge of beauty products and trends.
B. P3 Prepare appropriate
documentation for use in
selection and recruitment
activities
To explore the position of a Boots Beauty Specialist in more detail, I have completed a self-
assessment skills audit and also created a Job Description, Person Specification, Job Advertisement,
and Completed Application Form. These documents outline the steps a candidate would need to
take when applying for the role of Boots Beauty Specialist.
1.Self – Assessment skills audit
Engaging in self-evaluations allows employees of any business to reflect on their strengths,
achievements, and areas that need improvement. By conducting a self-analysis, individuals can
effectively communicate the goals they have met and articulate their specific training or support
needs. This proactive approach helps employees to highlight their accomplishments, identify areas
for growth, and develop a plan for improvement. Conducting a self-evaluation demonstrates an
employee's ability to effectively communicate their performance and understanding of their role,
positioning them for recognition and reward. Ultimately, self-evaluations provide an opportunity for
employees to engage in introspection and take ownership of their career growth and development.
Self Assessment Areas Very Fairly Confident Not very Not at All Justification (Evidence)
Confident confident Confident
1. I complete assigned Doing BTEC’s mean that I
work effectively and on x have had to complete
, NAME
BTEC Business Level 3
Unit 8 – Recruitment and Selection Process – Assignment 2
time assignments independently
and on time.
2. I am able to verbally Working in the Student
articulate my thoughts x Leadership team through
and ideas year 12 meant that I had to
contribute my ideas and
thoughts verbally to the
team and give my opinions
3. I am confident when This has been evident when
talking to others x I have had to work in groups
during group presentations
or tasks
4. I cope well in new I do get nervous, however I
situations x try my best to work well
when put into groups of
students who I don’t usually
speak to.
5. I am able to clearly Sometimes I require
identify areas where I X assistance in identifying
can improve in my where to improve, but once
studies I know what I need to do I
make sure to go ahead and
implement these changes
6.I clearly and I always make sure to listen
respectfully convey my x to others and think before I
thoughts to others speak
7.I demonstrate This is clear when taking
effective listening skills x feedback from teachers.
8.I can manage my I always make sure to keep a
emotions and act x clear head and be mindful of
professional in difficult what I am saying even in
times difficult situations
9.I am a team player I don’t mind working in a
and contribute well to x team but I prefer to work on
group tasks my own.
13.I am proactive and I have always been clear
always planning for my x with what I would like to do
future in the future and have taken
part in various work
experiences to help me get
to there.
14.Knockbacks do not I tend to be disappointed by
get me down and x knockdowns but will go
inspire me to keep ahead and try my best to
trying persevere
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