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CHIA PRACTICE EXAM 2024 WITH 100% CORRECT ANSWERS

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Which is a parent company consisting of multiple chains? - correct answer Choice Hotels Which is a true statement about parent companies? - correct answer Parent companies and related chains have changed over time What are the 3 different operation types - correct answer Corporate, Franchise,...

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  • February 24, 2024
  • 8
  • 2023/2024
  • Exam (elaborations)
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CHIA PRACTICE EXAM 2024 WITH 100%
CORRECT ANSWERS

Which is a parent company consisting of multiple chains? - correct answer ✔✔Choice Hotels



Which is a true statement about parent companies? - correct answer ✔✔Parent companies and related
chains have changed over time



What are the 3 different operation types - correct answer ✔✔Corporate, Franchise, Independent



Which is a true statement about independent hotels? - correct answer ✔✔Independent hotels are not
affiliated with a specific chain



Which is a true statement about management companies? - correct answer ✔✔Management
companies have contracts where they receive payment for their services and some of the profits



Which is a true statement regarding geographic categorization? - correct answer ✔✔STR uses the
UNWTO definitions when it comes to recognizing countries



Which is true regarding markets? - correct answer ✔✔No market will ever cross country boundaries



in descending order of geographic size, which is correct? - correct answer ✔✔Continent, sub-continent,
country, market, tract/sub-market



which two geographic categories are the most important for a hotel GM - correct answer ✔✔Market
and tract/sub-market



markets and tracts are created based on what two determining factors - correct answer ✔✔number of
hotels and participation

, which is true regarding tracts - correct answer ✔✔tracts are referred to as sub-markets outside of north
America



Changes to how markets and tracts are geographically defined are made how often - correct answer
✔✔annually



which two non-geographic categories are the most important for a hotel GM - correct answer ✔✔scale
and class



How many scale categories are there compared to class categories - correct answer ✔✔7 scale and 6
class



which one is an accurate statement regarding scale and class groups in a single chain? - correct answer
✔✔A Ritz Carlton Hotel will always be in the same scale and class groups in every country throughout
the world



which one is an accurate statement regarding class groups - correct answer ✔✔independent hotels are
slotted into class groups based upon the ADR of the independent hotel compared to the chain hotels in
the same market



Which one is NOT a location category used by the hotel industry - correct answer ✔✔oceanfront



Which is NOT a valid non-geographic category - correct answer ✔✔guest satisfaction rating



benchmarking in the hotel industry takes place at what level? - correct answer ✔✔property level

corporate level

geographic level



comp sets are used for many purposes in hotel operations, which is one of those purposes - correct
answer ✔✔used to aid sales and marketing

used in management contracts for performance requirements

effect a GMs compensation

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