ISA UTILITY SPECIALIST (CHAPTERS 1-7) LATEST
2024 EXPERT CERTIFIED QUESTIONS AND
ANSWERS ALREADY GRADED A+ 100% PASS
Major storms or __________ weather events are the usual cause of power
outages over large areas. - ANSWERS-catastrophic
Without __________, messages can have multiple meanings. - ANSWERS-context
ISA BMPs provide a practical guide for implementing __________ __________. -
ANSWERS-industry standards
Electrical resistance determines how much __________ is required to move
electricity along a conductor and is measured in __________. - ANSWERS-energy;
ohms
When communicating, a person's experience & __________ will influence how
the person reacts. - ANSWERS-perceptions
Crew mobilization for a storm event is much more rapid from a __________
status. - ANSWERS-standby
In the U.S., enforcement of safety work rules resides with: - ANSWERS-
Occupational Safety & Health Administration
(OSHA)
,Utility pruning is the pruning of trees located in the vicinity of power lines for the
purpose of __________ __________ __________. - ANSWERS-ensuring reliable
service
A comprehensive vegetation management program should be __________ rather
than reactive, & based on principals of __________ vegetation management. -
ANSWERS-proactive;
integrated
What is a volt? - ANSWERS-a unit of electrical force
NERC standards are specific to what line voltages? - ANSWERS-200 kV & above
An important first step in any vegetation management program should be to
asses system conditions, which is often done through an __________. -
ANSWERS-inventory
Which type of cuts are less unacceptable? - ANSWERS-internodal cuts
(e.g. topping)
A worker neglecting to wear cut-resistant chaps while operating a chainsaw is
committing an unsafe __________, while an employer failing to provide chaps is
creating an unsafe __________. - ANSWERS-act;
condition
,A conductor carrying more than __________ volts would be considered a NERC
line. - ANSWERS-200,000
Communication is both verbal & nonverbal. When a customer is confronted with
contradictory information, the person will usually believe the __________
message. - ANSWERS-nonverbal
NERC standards require the reporting of all tree caused outages by __________
categories - ANSWERS-three
A traditional cycle will schedule maintenance __________ trees grow into
conductors. - ANSWERS-before
Which type of cuts are more acceptable? - ANSWERS-nodal cuts
(e.g. drop-crotch, thinning)
The __________-__________ rule suggests that workers should take time before
starting a job to check for potentially unsafe conditions & discuss them. -
ANSWERS-two-minute
According to ANSI Z133, the minimum approach distance for persons other than
qualified line-clearance arborists for 50 kV & less is __________. - ANSWERS-10
feet
, Trees growing into contact with a single-phase distribution conductor pose
__________ threat of a tree-ground fault. - ANSWERS-little
Where should the final cut be made for proper utility pruning? - ANSWERS-just
outside of the branch bark ridge and the branch collar
A vegetation management scheduling unit may be an entire __________ or a
__________ __________. - ANSWERS-circuit;
geographical area
2 examples of protective equipment: - ANSWERS-circuit breakers
lightning receptors
On a storm site, cutting should not begin until all risks have been assessed & the
__________ approach has been decided & adopted. - ANSWERS-safest
Actively __________ can facilitate understanding a customer's perceptions and
demonstrate the utility representative's sincere interest in a customer. -
ANSWERS-listening
As clearance work progresses, __________ between crews & dispatcher is
critically important to determine locations of downed or damaged lines. -
ANSWERS-communication
__________ negotiation uses the best aspects from both hard & soft bargaining. -
ANSWERS-interest-based
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