MSSC CLA TEST N EWEST 2024 ACTUAL EXAM 120 QUESTIONS AND CORR ECT DETAILED ANSWERS (VERIFIED ANSWERS ) |ALREADY GRADED A+ Supply Chain safety in a logistics environment requires workers know about the fire safety and types of extinguishing agents present on the worksite.what type of extinguisher should be used to fight a Class B Fire? - ANSWER - Class B/C Safety committee are designed to voice employee concerns to management and to keep records of any meeting - ANSWER - True A Class A fire typically known by its material composition, which is - ANSWER - Paper or wood When talking to a group of co -workers, it is important to remember to: - ANSWER - •Use understandable wording and context •Speak clearly and directly •Consider the audience In logistics setting, there are 2 types of communication. What are they? - ANSWER - Internal and External Listening and hearing something are the same thing. - ANSWER - False listening Implies understanding and responding to what was heard Which of the following allows for the customer's computers to communicate directly with a supplier's computer 24/7? - ANSWER - Electronic Data Interchange (EDI) When a customer presents a problem or complaint, the technician should: - ANSWER - Follow company policy Which type of communication includes contacts with customers, vendor, suppliers, transporters or other ms outside the company? - ANSWER - External Looking at key headings and highlighted materials is an example of which type of reading guidelines? - ANSWER - Previewing the documentation What is the best way to communicate between shifts? - ANSWER - Face to Face communication Identifying your purpose is a guideline for written communication that: - ANSWER - Defines the reason for the communication Allowing the speaker to complete their thought is an example of which type of listening? - ANSWER - Not interrupting Automation of data capture is achieved by 4 methods in logistics facilities. Which method uses an encoded number that is preprogrammed a d cannot be changed without reprogramming the card it inhabits? - ANSWER - Magnetic Stripe The workers in a warehouse that have broad access to computer programs, including internet access, are usually inventory control, warehouse dock workers and clerks, forklift drivers and warehouse supervisors - ANSWER - False forklift drivers do not have broad access Of the 4 ways to automatically capture logistics data, which methods uses infrared or laser scanners to read universal Product Code labels? - ANSWER - Bar Code Real-Time in -transit tracking of product is best conducted by using: - ANSWER - RFID tags
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