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Nonvielent Crisis Intervention CPI – Questions/Answers
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Nonvielent Crisis Intervention CPI – Questions/Answers
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Nonvielent Crisis Intervention CPI –Questions/Answers
Name the two ways that an individual can act out Correct Ans - A.
physical
B. verbal
Why are you attending this training session? Correct Ans - Care,
Welfare, Safety, and Security of all
CPI Verbal Escalation Continuum, What are the 5 steps? Correct Ans -
1. Questioning
2. Refusal
3. Release
4. Intimidation
5. Tension Reduction
Reasons for using the CPI Supportive Stance Correct Ans - 1 Safety
2. Honors personal space
3. Conveys non-threatening or non-challenging position
Kinesics (body language) Correct Ans - 1. Posture
2. Facial Expressions
3. Movement
4. Hand Gestures
5. Attitude
The CPI Coping Model Correct Ans - CONTROL
-emotional/physical control
ORIENT
-yourself to the facts
.PATTERNS
-past triggers,
INVESTIGATE
-the why
NEGOTIATE
-on changes, the/ a contract
GIVE
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