Exam (elaborations)
CPI Nonviolent Crisis Intervention® Training – Q&A
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CPI Nonviolent Crisis Intervention® Training – Q&A
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CPI Nonviolent Crisis Intervention® Training – Q&AFunction is the Correct Ans - reason or motivation for a target
behavior
3 zones of personal space Correct Ans - intimate, personal, social;
oval shape since we tolerate proximity from the side more than in front or
behind
4 types of power struggles Correct Ans - defending authority or
credibility, personal button pushing, reminders of past history or irrelevant
issues, empty threats and ultimatums
5 levels of CPI Verbal Escalation Continuum 1-information seeking
Correct Ans - questioning, information seeking; provide a rational
response, avoid power struggle
5 levels of CPI Verbal Escalation Continuum 2 Correct Ans - refusal,
noncompliance, slight loss of rationality; set limits
5 levels of CPI Verbal Escalation Continuum 2-challenging question
Correct Ans - questioning authority, attempting to draw staff into a
power struggle; provide rational response and avoid power struggles
5 levels of CPI Verbal Escalation Continuum 3 Correct Ans - release,
verbal and emotional outburst; remove audience from area, allow
individual to let off steam
5 levels of CPI Verbal Escalation Continuum 4 Correct Ans -
intimidation, verbally and/or nonverbally threatening staff; seek assistance
from team and avoid individual intervention
5 levels of CPI Verbal Escalation Continuum 5 Correct Ans - tension
reduction, decrease in physical and emotional energy; re-establish
communication and therapeutic rapport
5 roles of nonverbal communication - Accenting Correct Ans - add
emphasis to verbal message, pounding a table, etc.
,5 roles of nonverbal communication - Complementing Correct Ans -
it may add to your verbal message, pat on the back, stepping back from...
5 roles of nonverbal communication - Substitution Correct Ans -
facial expression and body language can convey a more vivid message than
words
5 roles of nonverbal communication -Contradiction Correct Ans - it
contradicts the message you're trying to convey, suggesting a lie
5 roles of nonverbal communication -Repetition Correct Ans - it
repeats and strengthens the message you're making verbally
5-step approach to setting limits Correct Ans - 1. identify the
unwanted behavior 2. explain why it is unwanted 3. give reasonable choices
and consequences 4. allow time 5. be prepared to enforce the consequences
7 types of nonverbal communication Correct Ans - facial
expression, body movement and posture, gestures, eye contact, touch,
space, voice
ABCS Correct Ans - antecedent, behavior, consequence, setting
event
Acting out person - grap (response) Correct Ans - gain a
physiological advantage
Acting out person - strike (response) Correct Ans - block or deflect
the weapon, move the target
Acting-out person: nonviolent physical crisis intervention Correct Ans
-
antecedent Correct Ans - conditions that occur before behavior,
which trigger the behavior
Anxiety, anxious (Crisis Development/Behavior Levels) Correct Ans -
Change in behavoir; pacing, jimmy leg, repetitive body movement,
sweating, perseveration
, Auxiliary team member duties Correct Ans - check, address,
recognize, engage in
behavior Correct Ans - observable actions that immedicately follow
the antecedent
Behavior level and interventions - Acting-out Person/Nonviolent Physical
Crisis Intervention Correct Ans - CPI Classroom Models of CPI
Personal Safety Techniques and Nonviolent Physical Crisis Intervention as
a last resort
Behavior level and interventions - anxiety/supportive Correct Ans -
proxemics, kinesics, CPI Supportive Stance, paraverbal communicataion
Behavior level and interventions - defensive/directive Correct Ans -
CPI Verbal Escalation Continuum and Setting Limits
Behavior level and interventions - Tension Reduction/Therapeutic Rapport
Correct Ans - The CPI COPING Model
Biomechanical Benefit Correct Ans - Hold & stabilize, pull/push,
lever
Build on the CPI foundation - demonstrate Correct Ans -
demonstrate ability and confidence in applying course content and skills to
real-life work experiences
Build on the CPI foundation - develop Correct Ans - develop a
greater understanding of course concepts
Build on the CPI foundation - problem Correct Ans - problem solve
and strengthen crisis intervention skills
Build on the CPI foundation - receive Correct Ans - receive
additional supporting information
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