HFMA CHFP MODULE 2
Business of Healthcare
COMPLETE EXAM
2024
A:
1. Which of the following is a benefit of identifying areas of professional
practice that will focus outside reading and study on unfamiliar issues?
a) It helps to develop critical thinking and problem-solving skills.
b) It enhances the credibility and reputation of the professional.
c) It enables the professional to keep up with the changes and trends in their
field.
d) All of the above.
Answer: d) All of the above. Rationale: Identifying areas of professional
practice that will focus outside reading and study on unfamiliar issues is a
way of engaging in continuous learning and improvement, which can benefit
the professional in multiple ways.
2. What is a common challenge that professionals face when trying to
identify areas of professional practice that will focus outside reading and
study on unfamiliar issues?
a) Lack of time and resources to devote to learning.
b) Difficulty in finding reliable and relevant sources of information.
c) Resistance to change and learning new things.
d) All of the above.
Answer: d) All of the above. Rationale: Professionals may encounter various
barriers and obstacles when trying to identify areas of professional practice
that will focus outside reading and study on unfamiliar issues, such as time
constraints, information overload, or personal attitudes.
3. How can professionals overcome the challenge of lack of time and
resources to devote to learning?
a) By setting SMART (specific, measurable, achievable, relevant, and time-
bound) goals for their learning.
b) By prioritizing the most important and urgent areas of professional
,practice that will focus outside reading and study on unfamiliar issues.
c) By using effective learning strategies, such as spaced repetition, active
recall, and interleaving.
d) All of the above.
Answer: d) All of the above. Rationale: Professionals can manage their time
and resources more efficiently by setting clear and realistic goals for their
learning, focusing on the most essential and relevant areas of professional
practice that will focus outside reading and study on unfamiliar issues, and
applying evidence-based learning techniques that can enhance their retention
and recall.
4. How can professionals overcome the challenge of difficulty in finding
reliable and relevant sources of information?
a) By using search engines and databases that are specific to their field or
discipline.
b) By evaluating the credibility, accuracy, relevance, timeliness, and purpose
of the sources they find.
c) By seeking feedback and recommendations from their peers, mentors, or
experts in their field.
d) All of the above.
Answer: d) All of the above. Rationale: Professionals can improve their
information literacy skills by using appropriate tools and methods to search
for information, applying critical thinking skills to assess the quality and
usefulness of the information they find, and consulting with others who have
more knowledge or experience in their field.
5. How can professionals overcome the challenge of resistance to change and
learning new things?
a) By adopting a growth mindset that views challenges as opportunities for
learning and improvement.
b) By reflecting on their strengths and weaknesses, and identifying areas
where they need to improve or update their knowledge or skills.
c) By seeking feedback and support from their colleagues, managers, or
mentors, and implementing their suggestions for improvement.
d) All of the above.
Answer: d) All of the above. Rationale: Professionals can enhance their
motivation and willingness to learn by embracing a positive attitude towards
change and learning, recognizing their gaps and needs for learning, and
receiving guidance and encouragement from others who can help them
improve.
,6. What is an example of an area of professional practice that will focus
outside reading
and study on unfamiliar issues for a healthcare financial management
professional?
a) The impact of COVID-19 pandemic on healthcare revenue cycle
management.
b) The best practices for implementing value-based care models in healthcare
organizations.
c) The latest trends and innovations in healthcare data analytics and artificial
intelligence.
d) All of the above.
Answer: d) All of the above. Rationale: These are all examples of areas of
professional practice that will focus outside reading
and study on unfamiliar issues for a healthcare financial management
professional, as they are related to current or emerging issues that affect their
field.
7. What is an example of a source of information that a healthcare financial
management professional can use to identify areas of professional practice
that will focus outside reading
and study on unfamiliar issues?
a) The Healthcare Financial Management Association (HFMA) website,
which provides news, resources, education, certification, and networking
opportunities for healthcare finance professionals.
b) The Journal of Healthcare Financial Management, which publishes peer-
reviewed articles on topics such as healthcare finance, accounting,
reimbursement, compliance, revenue cycle management, strategic planning,
etc.
c) The Healthcare Finance News website, which covers topics such as
healthcare policy,
regulation, technology, innovation, leadership, etc.
d) All of the above.
Answer: d) All of the above. Rationale: These are all examples of sources of
information that a healthcare financial management professional can use to
identify areas of professional practice that will focus outside reading
and study on unfamiliar issues, as they provide relevant and updated
information on their field.
8. What is a SMART goal for a healthcare financial management professional
, who wants to learn more about the impact of COVID-19 pandemic on
healthcare revenue cycle management?
a) To read at least one article per week from the Journal of Healthcare
Financial Management or the Healthcare Finance News website on the topic
of COVID-19 and healthcare revenue cycle management for the next three
months.
b) To complete the HFMA online course on COVID-19 Revenue Cycle
Essentials within one month and pass the assessment with at least 80% score.
c) To attend the HFMA webinar on COVID-19 and Healthcare Revenue
Cycle Management Challenges and Opportunities on January 31, 2024, and
take notes on the key points and recommendations.
d) All of the above.
Answer: d) All of the above. Rationale: These are all examples of SMART
goals for a healthcare financial management professional who wants to learn
more about the impact of COVID-19 pandemic on healthcare revenue cycle
management, as they are specific, measurable, achievable, relevant, and time-
bound.
9. What is a learning strategy that a healthcare financial management
professional can use to enhance their retention and recall of the information
they learn from reading articles, taking courses, or attending webinars on
areas of professional practice that will focus outside reading
and study on unfamiliar issues?
a) Spaced repetition, which involves reviewing the information at increasing
intervals of time to consolidate it in long-term memory.
b) Active recall, which involves testing oneself on the information using
flashcards, quizzes, or self-generated questions to strengthen the memory
traces.
c) Interleaving, which involves switching between different topics or types of
information to improve one's ability to apply the information in different
contexts.
d) All of the above.
Answer: d) All of the above. Rationale: These are all examples of learning
strategies that a healthcare financial management professional can use to
enhance their retention and recall of the information they learn from reading
articles, taking courses, or attending webinars on areas of professional
practice that will focus outside reading
and study on unfamiliar issues, as they are based on evidence from cognitive
science.
