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Lecture notes Economic and Consumer Psychology

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Lecture notes of all the lectures of the specialization course Economic and Consumer Psychology.

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  • January 25, 2024
  • 99
  • 2023/2024
  • Class notes
  • Marco van bommel
  • All classes

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By: juliariemersma1 • 7 months ago

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Economic and Consumer Psychology

Hoorcolleges aantekeningen
2023-2024




Introduction clip
Book: Thinking fast and slow by Kaniel Kahneman




Material in the exam

- All lecture readings
- All information presented or discussed during the lectures
- All information related to the lectures (e.g., knowledge clips)
- All seminar readings


Seminars

- Assignments
o Create a campaign
o Organize half a interactive seminar
- Exercises
o Debate
o Discussions

,Final grade

Exam grade 50%

Seminar grade 50%

- Assignment 1 (sufficient vs. insufficient)
- Assignment 2 free form presentation (25%)
- Assignment 3 cover letter (75%)



Social cognition in a nutshell

Social perception

Attributions

- Persons
- Chance
- Circumstances

Decisions

- Intuitive
- Rational

Attitudes



Typical of contemporary cognitive social psychology

Experimental (lab) research on social behavior

Cognitive and physiological measurements

Individual, unconscious, schema-driven behavior

Cross-fertilization (cognitive psychology, neuroscience)

Relevant ‘real world’ phenomena

- Highly relevant for ECP




College 1
4-9-2023

Mental effort and ease

A tale of two systems

System 1

- Always runs up front
- Fast (first)

, - Intuitive
- Easy questions

System 2

- Monitors system 1
- Slow (second)
- Effortful
- Lazy
- Hard questions



Dual processing model

- Heuristic Systematic Model (geen examenstof)
- Elaboration Likelihood Model



Elaboration Likelihood Model

Two routes from information to attitude change

- Peripheral route (system 1)
- Central route (system 2)



Which route?  Depends on ‘Elaboration likelihood’

- High likelihood  central route
- Low likelihood  peripheral route



Premises of the ELM

- People want to have correct attitudes
- Elaboration likelihood depends on motivation and ability
- Peripheral cues are most influential under low elaboration likelihood
- Attitude via the central route is …
o More stable
o Stronger
o More predictive of behaviour



Factors that promote the central route

Motivation

- Involvement with topic (in particular material outcomes)
- Accountability/ responsibility
- Need for cognition/ uncertainty reduction

Ability

, - Prior knowledge, expertise, intelligence (+)
- Repetition, experience (+)
- Distraction (-)
- Time pressure (-)



Peripheral cues

Secondary features of the information or the context, e.g.:

- Repetition (logo)
o Mere exposure (after break)
- Number of arguments (many vs. few)
- Source credibility (attractive, famous, reliable, expert)
- Product origin (e.g., wine from France)
- Product ‘characteristics’ (‘new’, ‘improved recipe’)
- Format/ design (e.g., well-designed advert  positive affect)
- Etc.




Nature of Cognitive Responses: Quality of Arguments

In case of high elaboration likelihood (central route)

 Strong arguments lead to positive thoughts on the opinion expressed in the message
 Weak arguments lead to negative thoughts on the opinion expressed in the message

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