Exam (elaborations)
Genesys Cloud Reporting & Analytics | 120 Questions with 100% Correct Answers | Verified | Latest Update 2024
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For immediate, at-a-glance monitoring of key indicators and metrics what should you use? - Performance Dashboards To review historical and real-time metrics for the contact center, queues, agents, interactions, what should you use? - Dynamic Views Dynamic views give you the ability to: - 1. C...
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